hvac/plumbing office scheduler and assistant
6 days ago
This position will be office setting, Mon-Fri 7:30am-5pm, will require managing phone calls from customers and dispatching technicians on a daily basis to what schedule allows. This role will involves working directly with our contracted and residential customers, wholesalers, technicians, and office team. This position also requires attention to detail, ordering materials and equipment, processing permits, scheduling inspections, and setting jobs up for success.
*1+ years in HVAC/Plumbing knowledge, preferred
*Ability to keep field technicians informed of work orders, requests, maximizing time and mileage
*Problem solving, ability to look at schedule and combine jobs or foresee issues & troubleshoot
*Flexible schedule & occasional overtime (Mon-Fri)
*Ability to manage employees as a team
*Excellent communication and customer service skills, making phone calls, leaving messages, documenting information on customers in software.
*Excellent data entry skills, written and verbal communication skills
*Positive attitude and team player is a MUST
Minimum requirements of the HVAC/PLUMBING Scheduler and office assistant
*Ability to work independently and without direct supervision
*Excellent problem-solving skills
*Observe company procedures and safety rules and execute to team
*Work as a team member to ensure customer satisfaction
*Occasional after-hours work
Company Benefits (after waiting period)
*Competitive wage/bonuses
*Health Insurance with HSA option
*Retirement savings with company match
*Vacation & Holiday Pay (after 90 days)
*Company uniforms provided
*Focus on continued education and development
*Direct Deposit - paid weekly
Education: High school or equivalent (Preferred)
Experience: General office experience – Word, Xcel, Internet, QuickBooks, Teams
License/Certification: Driver's License and reliable vehicle
Job Type: Full-time
Pay: $ $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
Work Location: In person
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