IT Director

IT Director

Location: Dallas, TX

DLRdmv creates and deploys innovating Title & Registration technology and Governmental Compliance solutions to the Automotive Industry. DLRdmv offers an exciting, entrepreneurial work environment for individuals interested in being part of a growing company that is fully committed to serving its customers.

Job Description: The IT Director is a hands-on leader responsible for the strategy, execution, and continuous improvement of our internal IT operations and cloud platforms. This role owns service delivery for our employee end-users and core infrastructure, leads our AWS cloud engineering function, and collaborates closely with our Software Engineering and Product teams to ensure reliability, performance, and robust controls.

In this role, you'll manage a multidisciplinary team including Helpdesk, Cloud Engineering, and Systems and Salesforce Administration, while collaborating closely with our DevOps Engineers and Audit & Compliance team. A key mandate is to lead IT due diligence and integration efforts for future mergers and acquisitions, aligning people, processes, technology, and controls as we continue to grow. The IT Director reports to the CIO.

Responsibilities:

• Own the IT operating model (org design, processes, and tooling) and maintain a 12-18 month roadmap aligned to business goals and objectives

• Manage IT change management and incident response plans

• Build, mentor, and retain a high-performing team; foster team development and growth

• Lead IT Support to deliver fast, high-quality support for a nationwide multi-platform hybrid workforce

• Drive endpoint management, identity and access hygiene, patching, and hardening at scale

• Oversee core systems (identity, email/collab, network, file services, backups/DR), and establish standards for configuration management, change control, runbooks, and documentation

• Ensure the reliability, performance, security, and cost efficiency of all AWS environments; drive proactive monitoring and continuous improvement

• Coordinate and manage IT diligence efforts (people, processes, tech stack, contracts, risk, controls, cost); produce and execute integration plans

• Partner with Audit & Compliance to create, execute, and monitor control requirements throughout IT operations; support audits and risk assessments with evidence collection and remediation plans

• Partner with DevOps for deployment pipeline, environment support, and release reliability

• Own IT budgeting, forecasting, and license optimization; negotiate and manage vendors to ensure contractual alignment with security and regulatory obligations

• Coordinate across departments for on/offboarding, data handling, and operational or regulatory needs

• Collaborate with the CIO on strategy and roadmap; provide data-driven recommendations and clear trade-off analyses

Requirements:

• 10+ years of progressive IT leadership, including 3+ years leading managers and multi-disciplinary teams

• Demonstrated success owning enterprise IT operations in a cloud-first, security-sensitive environment

• Meaningful M&A experience; IT due diligence, integration planning/execution, and change management

• Deep AWS experience and strong understanding of enterprise networking

• Strong command of M365/Entra ID, endpoint management, and identity/access governance

• Hands-on familiarity with CI/CD practices and modern web application stacks

• Proficiency with automation and scripting (PowerShell, Bash, Python)

• Working knowledge of security frameworks (SOC 2, NIST CSF) and GLBA Safeguards; audit support experience preferred

• Excellent leadership, communication, and vendor-management skills; sharp analytical and empirical problem-solving

• Hybrid position; travel may occasionally be required

DLRdmv offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, and more.

DLRdmv is an EEO Employer.? We sincerely appreciate your interest and will carefully evaluate your qualifications for employment.? Be assured your opportunity for employment with our company will be based only on your merit without regard to race, color, religion, sex, age, national origin, mental or physical disability, or any other factor unrelated to job requirements.??