Part-Time Medical Receptionists

2 days ago

Agoura Hills, California, United States Fairfax Cataract and Retina Full time

Job Title: Medical Receptionist

Company: The Retina Institute

Location: Agoura Hills, CA

SUMMARY

Our goal at The Retina Institute is to be the premier Retina practice in the area by providing each patient with exceptional, personalized care.

We are seeking an experienced and proactive Medical Receptionist. This is a ground-floor opportunity to create a streamlined, patient-centered operation and help lay the foundation for the practice's future success. The successful candidate will play a critical role in helping to establish efficient workflows, implementing the electronic health records (EHR) system, and help in building a high-performance team.

Responsibilities include, but are not limited to:

  • Greeting patients, register and check in, answering phones, providing information and addressing the patients' concerns or questions.
  • Schedule, confirm, reschedule appointments, (including surgical scheduling) and remind patients of their upcoming visits.
  • Process patient payments, verify insurance information, and assist with billing and insurance claims.
  • Maintain and update patient records, ensuring accuracy and confidentiality, often using the Electron Health Record (EHR) systems.
  • Handle filing, data entry and other clerical tasks to support the medical office.
  • Keep the reception area clean and orderly, manage office supplies and coordinate with other healthcare staff.
  • Adhere to HIPPA and other privacy regulations to protect patient information.

Essential Skills

  • Excellent verbal and written communication skills when interacting with patients, staff and healthcare professionals.
  • Familiarity with office software, including medical practice management software and patient portals.
  • Strong organizational and time-management skills to manage multiple tasks effectively.
  • A warm, welcoming, and empathic demeanor to create a positive patient experience.
  • Meticulousness in handling patient information, appointments, and financial transactions.

Education/Experience

  • A high school diploma or GED is required
  • 1–3-years' experience required

Hours:

  • Part Time - Monday through Friday/No weekends

Job Type: Full-time

Pay: $ $22.00 per hour

Work Location: In person

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