Account Manager

2 weeks ago


Louisville, Kentucky, United States TPC Packaging Solutions Full time

We are seeking an
Account Manager
based in
Louisville, KY
to play a pivotal role in supporting our regional accounts. As a customer-facing role, the Account Manager will identify new opportunities to drive incremental sales while building strong, consultative relationships. Success in this position requires a deep understanding of the full range of
TPC Packaging Solutions products and services
, and the ability to clearly articulate how they can add value to each client's business.

ESSENTIAL FUNCTIONS

  • Build and maintain strong client relationships advising on TPCs products and services
  • Oversee vendor‑managed inventory programs to maintain accurate stock levels and smooth flow cycles
  • Identify and drive organic growth opportunities within existing accounts
  • Collaborate with internal teams (Sales, Procurement, Converting) to support customer needs
  • Partner with the Business Development Manager to execute strategic initiatives
  • Prepare monthly reports on prospects, projects, and account activity for Sales leadership
  • Conduct quarterly business review presentations with top clients.
  • Support accounting with collections and resolve customer escalations promptly
  • Contribute to marketing initiatives and overall business growth strategy
  • Deliver annual partnership highlight reports to showcase customer activities

Requirements

  • Proven experience in customer service or account management.
  • Excellent communication skills to articulate value propositions clearly and persuasively
  • Demonstrated ability to analyze market trends and client needs to develop strategic plans
  • High School Diploma or equivalent
  • Experience in packaging industry a plus

This is a dynamic role for someone who thrives on collaboration, problem-solving, and delivering measurable impact to customers.


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