Inside Account Manager

POSITION
Alliant Purchasing is seeking a proactive and service-oriented Inside Account Manager to support our growing portfolio of hospitals, surgery centers, clinics, and healthcare providers. This role is essential in helping members maximize savings, strengthen operational performance, and fully leverage the value of the Alliant and Premier contract portfolios. The Inside Account Manager serves as a primary point of contact for day-to-day member needs, manages contract and program support, and delivers an exceptional member experience.

JOB DUTIES

• Serve as the main point of contact for an assigned portfolio of healthcare members, providing responsive and high-quality support.
• Assist members with contract access, utilization, program enrollment, and onboarding to Alliant/Premier initiatives.
• Analyze purchasing data to identify savings opportunities, contract alignment, and compliance gaps.
• Prepare basic savings analyses, utilization summaries, and performance insights.
• Resolve pricing discrepancies, supplier issues, and technical questions in partnership with internal teams and suppliers.
• Maintain accurate and timely CRM documentation for all member interactions.
• Collaborate closely with Member Success Directors, sourcing teams, and analytics staff to support member goals.
• Provide training on purchasing platforms, reporting tools, and Alliant processes.

QUALIFICATIONS REQUIRED

• 1–3 years of experience in account management, customer success, supply chain, or healthcare operations.
• Strong communication skills with the ability to build rapport and support member relationships.
• Solid analytical ability with comfort working in Excel and reviewing purchasing data.
• Highly organized, detail-oriented, and able to manage multiple priorities.
• Ability to work cross-functionally in a dynamic and fast-paced environments.

• Experience within a GPO, IDN, medical distribution, or hospital purchasing environment.
• Familiarity with contract management, purchasing workflows, and supplier pricing structures.

• Problem-solvers who take initiative and follow through.
• Strong communicators who build trust and credibility with members.
• Detail-oriented professionals who ensure accuracy and compliance.
• Team players committed to Alliant's mission of helping healthcare providers drive savings, increase revenue, and improve operational efficiency.

COMPENSATION
In the spirit of pay transparency, we can share that the pay range for this position is $65,000 - $75,000 annually, commensurate with experience. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

COMPANY OVERVIEW

Alliant Purchasing is a one-of-a-kind, comprehensive Group Purchasing Organization. We are an extension of our members' brands, contributing to their success while saving them time, energy, and money. Alliant Purchasing provides access to transformational value and service by simplifying the supply chain.

For more than thirty years Alliant has served a diverse group of healthcare providers across the country. Originally conceived by a large urban healthcare system to assist its small rural hospital partners, Alliant continues the tradition of combining divergent interests to create collective value. Alliant is the nexus of providers large and small, rural, and urban, and our supplier business partners.

Since the early 1990's Alliant has experienced phenomenal growth. What was once a hospital-based buying group has become a leading independent Group Purchasing Organization with more than 26,000 healthcare provider organizations among its membership. Through a series of acquisitions, strategic partnerships, and operationally driven expansion, Alliant now leverages more than $82 billion of buying power. Alliant provides access to transformational value by simplifying the supply chain.

BENEFIT PROGRAM

Featured benefits for full-time team members include:

• Health, dental, and vision insurance
• Life and disability insurance
• Critical illness, accident, and hospital indemnity insurance
• Pet insurance and pet discount program
• EAP
• HSA with employer match
• 401(k) plan with employer match
• Generous paid time off
• Paid parental leave
• Generous holiday schedule
• Hybrid work schedule

Equal Opportunity Employment

Current HR and Alliant Purchasing provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the organizations comply with applicable state and local laws governing nondiscrimination in employment in every location in which it has operations. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and compensation.