Hotel Operations Supervisor

2 days ago

Atlanta, Georgia, United States Aloft Atlanta At The Battery Atlanta Full time

Join our vibrant team as a Hotel Operations Supervisor, where you'll play a key role in crafting seamless guest experiences at Aloft Atlanta. In our dynamic environment, celebrated for contemporary aesthetics and outstanding service, you'll lead daily operations to ensure smooth interactions and operational excellence. As a valued member of our team, your leadership will empower staff, fostering a supportive culture that prioritizes guest satisfaction and operational efficiency. With competitive compensation and abundant growth opportunities, we invite you to contribute to unforgettable guest experiences and grow your career with us.

Compensation:

$16 - $18.50 per hour

Responsibilities:

  • Supervise the daily operations of the hotel from Front desk to F&B to ensure a seamless and efficient guest experience.
  • Provide training and guidance to the staff members to uphold high service standards and professionalism.
  • Manage inventory, supplies, and equipment effectively to meet the needs of the guests.
  • Implement strategies to enhance guest satisfaction and promptly address any concerns.
  • Collaborate with various departments to coordinate activities and elevate the overall guest experience.

Qualifications:

  • The ideal candidate should have at least 3 years of experience in overseeing hotel operations.
  • Strong leadership capabilities and the ability to effectively manage a team are essential for this role.
  • Excellent verbal and written communication skills, along with strong interpersonal abilities, are required.
  • Proficiency in managing budgets is a key qualification for this position.

About Company

A preferred Hotel of the Atlanta Braves

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