Director of Revenue Cycle Management

1 day ago

Nashville, Tennessee, United States Pennant Full time $120,000 - $180,000 per year

We are seeking a strategic and experienced
Director of Revenue Cycle Management (RCM)
to lead and optimize our end-to-end revenue operations. This role oversees five specialized teams—Intake, Insurance Authorization, Medical Records, Billing, and Collections—and is responsible for ensuring seamless integration, compliance, and financial performance across all functions.

Key Responsibilities

  • Lead and mentor five core RCM teams, fostering collaboration and accountability.
  • Develop and execute strategies to improve cash flow, reduce denials, and enhance operational efficiency.
  • Establish and monitor KPIs, using data to drive continuous improvement and exceed financial targets.
  • Ensure compliance with all federal, state, and payer regulations, including Medicare and Medicaid.
  • Collaborate with clinical, finance, and IT leadership to align revenue cycle operations with organizational goals.
  • Oversee bad debt write-offs and maintain accurate financial records.
  • Contribute to special projects and initiatives that support organizational growth and sustainability.

Qualifications

  • Bachelor's degree in a relevant field; Master's degree or professional certification (CHFP, CPAM) preferred.
  • Minimum of 5 years of progressive leadership experience in home health and hospice revenue cycle management.
  • Deep understanding of the full revenue cycle and its impact on patient care and financial health.
  • Expertise in billing, coding (ICD-10, HCPCS), and compliance standards specific to post-acute care.
  • Proficiency in EMR and RCM systems; experience with Homecare Homebase (HCHB) and Waystar is a plus.

Preferred Skills

  • Strong time management, analytical, and problem-solving abilities.
  • Proven success in leading high-performing teams.
  • Excellent verbal and written communication skills.

Leadership Scope

  • Supervise the Revenue Cycle Management team and play a key role in shaping the financial future of the organization.

About Us
Synergy Shared Services is a newly formed company in the Pennant family. The hub is in Nashville, TN. Synergy's focus is to build strong relationships with operations by being a trusted partner in delivering high-performance results across a range of essential office workflow functions.

Our goals include each home health and hospice operation feeling like the people that work at the Synergy hub
are their people
– that they are a teammate who is passionate about the results of the operations they are partnered with.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available

  • Sr. Revenue Cycle Relationship Manager

    3 days ago

    Nashville, Tennessee, United States Qualifacts Full time $80,000 - $120,000 per year

    Job DescriptionQualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve....

  • Sr. Revenue Cycle Management Systems Analyst

    5 days ago

    Nashville, Tennessee, United States Aegis Sciences Corporation Full time $80,000 - $120,000 per year

    The Senior Revenue Cycle Management (RCM) Systems Analyst plays a strategic role in optimizing healthcare revenue cycle operations through advanced data analysis, system configuration, and process improvement. This role requires deep expertise in SQL, PowerBI, Excel, and RCM systems, along with a strong understanding of healthcare billing regulations and...

  • Revenue Cycle Specialist

    3 days ago

    Nashville, Tennessee, United States Mental Health Cooperative Full time $45,000 - $70,000 per year

    Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals.Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness.  Since then, we have expanded our services to...

  • Revenue Cycle Specialist II

    3 days ago

    Nashville, Tennessee, United States Aegis Sciences Corp Full time $65,000 - $85,000 per year

    The Revenue Cycle Specialist II is responsible for analyzing and optimizing the financial processes within a healthcare organization, including patient registration, billing, coding, claims submission, and collections, by identifying areas for improvement, monitoring key performance indicators (KPIs), and implementing strategies to maximize revenue while...

  • Revenue Cycle Quality Review Specialist

    5 days ago

    Nashville, Tennessee, United States TriStar Health Full time $104,000 - $300,000 per year

    IntroductionThis Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).Do you want to join an organization that invests in you as a Revenue Cycle Quality Review...

  • Manager Revenue Management

    4 days ago

    Nashville, Tennessee, United States Holiday Inn Full time $80,000 - $90,000 per year

    Do You See Yourself as a Director of Revenue Management?Begin Your Next Chapter with IHG and the Holiday Inn Nashville VanderbiltThis role may be expanded to include Dual Property support.At IHG, we're passionate about you Whether your interests lie in sports, travel, music, or mastering your craft, we believe that the same passion you bring to your personal...

  • Head of Revenue

    2 days ago

    Nashville, Tennessee, United States HireRight, LLC Full time $120,000 - $150,000 per year

    About HireRight:HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the...

  • Director of Sales

    13 hours ago

    Nashville, Tennessee, United States TN Homebuyers Full time $120,000 - $250,000 per year

    Company OverviewFor over 20 years, TN HomeBuyers has been Nashville's trusted real estate investment company, helping homeowners sell their houses the easy way, with no stress, no delays, and no surprises. Whether someone needs to sell quickly or simply wants a hassle-free process, we provide clear, reliable solutions backed by our "Sell Your House the Easy...

  • Director of Sales

    4 days ago

    Nashville, Tennessee, United States TN HomeBuyers Full time $100,000 - $150,000 per year

    Company OverviewFor over 20 years, TN HomeBuyers has been Nashville's trusted real estate investment company, helping homeowners sell their houses the easy way, with no stress, no delays, and no surprises. Whether someone needs to sell quickly or simply wants a hassle-free process, we provide clear, reliable solutions backed by our "Sell Your House the Easy...

  • Director of Crypto Partnerships

    3 days ago

    Nashville, Tennessee, United States W3Global Full time $120,000 - $240,000 per year

    Location:NashvilleAbout The CompanyOne of our clients is a state-of-the-art SaaS technology company providing a full-stack platform for major media brands to enhance distribution, monetization, and community engagement.They are at the forefront of innovation inWeb3 digital media- integrating advanced media technology with digital payment infrastructure to...