EMP/YMP Program Generalist

Work Hours: 8:30 a.m. - 5:00 p.m. Workdays: Monday – Friday Location:  5315 Summit Pkwy | San Antonio, TX 78207
Mission: The mission of Catholic Charities is to provide for the needs of our community through selfless service under the sign of love.

Summary: The EMP/YMP Program Generalist will focus on the serving eligible clients with career & education case management services in the RYM Program. This role will serve clients between the ages of 15-24 years, building client marketable skills and collaborate closely with the employment team. The EMP/YMP Generalist will network with local colleges, employers, and workforce development programs too establish career focused programming with RYMP participants.

Position Responsibilities:

· *Able to work with refugee youth, ages of 15-24, to provide Career and Education case management.

· *Conduct orientation, client enrollment and verify client eligibility.

· *Provide career support to clients needing guidance in job placement, such as: application assistance, interview preparation, and career matching that relates to educational interests, internships, or apprenticeships.

· *Will use provided data bases and other tracking tools to document services and case management inputs.

· *Work closely with in-house programs to recruit referred clients and develop case management plans

· Perform additional supportive services and make referrals to community partners for clients when necessary.

· Perform regular maintenance of client case files.

· Outreach and presentation to community partner employers, universities and workforce centers for the purpose of developing career placement partnerships for RYMP clients.

· Conduct client recruitment through home visits or other outreach efforts, and follow procedures for enrolling youth into the Refugee Youth Mentoring Program.

· Assist the coordinator to organize social and civic engagement events, for mentors and youth.

· Assist the coordinator to organize outreach events, including the marketing and planning, to promote the YMP and recruit potential mentors.

· Participate in webinars and other assigned trainings.

· Must be sensitive to the service population's cultural and socioeconomic characteristics.

· Adhering to safety training and protocols on a daily basis, and taking precautionary measure to ensure the safety and well-being of self, others.

· Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information.

· Adherence to the Code of Conduct and the Faith and Moral is mandatory.

· Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization.

· Other duties as assigned by Director Education.

Competencies:

Communication 

Critical Thinking

Leadership

Building Collaboration 

Solution Oriented

Requirements

Minimum Qualifications:

· Education

• Bachelor's degree or Associates degree with verifiable certification of training related to workforce development.OR Experience
• Minimum of (3) years working in a social service environment that demonstrates a sensitivity and appreciation for diverse cultural populations, and or experience working with volunteers or mentors is preferred.

· License and Credentials

• Reliable transportation
• Valid driver license
• Valid vehicle insurance
• Ability to operate an agency 12 passenger van on an as needed basis for program activities and events.
• Must be 21 years of age and adhere to the CCAOSA policy, which will not allow anyone under the age of 21 to operate an agency vehicle.

Minimum Knowledge and Skills:

• Minimum of 1 years' experience in working in a social service environment that demonstrates a sensitivity and appreciation for diverse cultural populations is preferred.
• Experience with personal computer, various computer software, email and Microsoft Works, specifically Excel.
• Must be detailed oriented, organized, self-motivated, work well independently and on a team;
• Must have good written and verbal skills;
• Must have good critical thinking and problem solving skills.
• Ability to maintain appropriate ethical boundaries and professional client relationship

Disclaimer:

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.) ** This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.**

Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at . You must apply through our website and complete the  application and upload your resume. No phone calls please. If you are chosen for an interview, you will be contacted. 

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