Remote Bilingual Human Resources Generalist, Service Center

6 days ago


San Antonio, Texas, United States TechnoPurple Full time $42,000 - $90,000 per year

Responsibilities

  • Your Opportunity as the Bilingual HR Generalist, Service Center Serve as the first point of contact for an employee or manager contacting the HR Shared Services team
  • Ensure timely responses to questions and inquiries from employees, retirees and dependents about benefit programs and human resources policies
  • Use a unique telephony and knowledge management system and leverages a case management tool within Workday for tracking requests
  • Provide project-based assistance on health, welfare and retirement benefits, time tracking, organization development programs, and employee pay

Qualifications

  • A sense of urgency in solving customer requests to ensure timely resolution
  • Ability to interact with and support all levels of management
  • Demonstrated ability to maintain a high degree of confidentiality and sensitivity to compliance-related matters
  • Ability to work under pressure, multi-task, and meet deadlines
  • Ability to excel in a team-based environment, demonstrating collaboration, and teamwork


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