Digital Access Partner Director

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

UPS Digital Access Program (DAP) is seeking a Partner Director to lead the growth, strategy and support of our strategic partnerships. This role manages a small team of managers and analysts and serves as the primary liaison between UPS and key DAP partners. The Director will guide multi-year strategies, foster executive-level relationships, and ensure alignment between partner objectives and UPS goals. Success in this role requires strong leadership, negotiation skills, and the ability to drive innovation and deliver measurable results.

• Strategic Leadership:
  
  Develop and execute long-term strategies for partner growth, including business initiatives, collaborative technical roadmaps, and revenue objectives.
• Relationship Management:
  
  Build trust and deepen relationships with senior leadership at partner organizations and within UPS, ensuring collaboration and strategic alignment at all levels.
• Team Management:
  
  Lead and develop a team of Sr Managers, Managers and Analysts; provide guidance on partner analytics/results, forecasts, and strategic opportunities, people development
• Revenue & Pricing:
  
  Oversee pricing strategies, revenue models, and negotiations to deliver competitive advantage and mutual value. Understand impact and leverage data driven decision making
• Problem Resolution & Escalation:
  
  Act as point of escalation to remove barriers, resolve challenges, and drive actions across global functions.
• Performance Monitoring:
  
  Establish and track metrics to evaluate program effectiveness and inform future priorities.
• Consultative Approach:
  
  Serve as a subject matter expert across marketing, IT, billing, legal, and other functions to support partnership success.
• Innovation & Growth:
  
  Identify integration enhancements, adoption of new products and services, develop value propositions, and expand and evolve partnerships in new and unique ways. Drive vision, strategy and growth in both domestic and international markets

• Proven experience managing large, complex partnerships in e-commerce, technology, logistics or marketplace channel environment.
• Strong leadership and people development skills; experience managing teams of 3–10+.
• Deep experience in pricing, revenue models, data driven decision making and contract negotiation.
• Ability to influence cross-functional teams and drive strategic initiatives under tight timelines. Results orientated.
• Excellent communication and presentation skills; comfortable engaging senior leadership.
• Bachelor's degree required; Master's preferred.

• Position location: Flexible
• Position will be posted through December 18, 2025.
• Position Paygrade: 40E

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.