Front Desk Medical Office Assistant

3 days ago

Albuquerque, New Mexico, United States ABQ Healthcare 2 You Full time

Overview

We are seeking a dedicated and organized Front Office Assistant to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office by providing exceptional administrative support. This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Experience with medical terminology and electronic health record (EHR) systems is highly desirable.

Responsibilities

  • Greet patients and visitors in a friendly and professional manner at the front desk.
  • Manage multi-line phone systems, handling incoming calls with excellent phone etiquette.
  • Schedule patient appointments and manage the clinic calendar efficiently.
  • Perform insurance verification and assist with patient intake processes.
  • Maintain accurate medical records and documentation, ensuring compliance with HIPAA regulations.
  • Review care plans and documentation for accuracy and completeness.
  • Provide clerical support, including filing, typing, and data entry using Microsoft Office applications.
  • Collaborate with healthcare providers to facilitate effective patient service and care coordination.
  • Handle medical collections as needed while maintaining professionalism.

Requirements

  • Previous experience in a medical office or clinic setting is preferred.
  • Strong computer skills with proficiency in Microsoft Office.
  • Excellent organizational skills with the ability to manage multiple tasks simultaneously.
  • Bilingual candidates are encouraged to apply to enhance patient communication.
  • Strong customer service skills with a focus on patient satisfaction.
  • Ability to work collaboratively within a team while also being self-motivated. Join our team as a Front Office Assistant where you can make a difference in patients' lives while advancing your career in the healthcare field.

Job Type: Full-time

Pay: $ $18.50 per hour

Expected hours: 40 per week

Benefits:

  • Paid time off

Work Location: In person

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