Associate Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Arrowhead Automotive has an immediate job opening for an Associate Account Manager. We work hard to build a great, team-oriented culture where you love coming to work every day alongside colleagues who ultimately become friends

A hybrid work environment is available with this position.

A DAY IN THE LIFE AT ARROWHEAD

This position will provide technical and advanced support to the National Account Directors and Producers. This position will provide a path to becoming a Strategic Account Manager with your own book of business. Many agencies use the title Account Manager, so we want to give an overview of the specs of what this career opportunity looks like at Arrowhead.

Client Management - 50%

Under the direction of the National Account Directors, you will provide an outstanding client experience focusing on daily policy management duties like:

• Review in-force policies for current clients making sure forms, endorsements, policy changes, billing and other data are accurate in our agency management system (Applied/EPIC).

• Personally manage higher level changes. Our CSR group handles most of the COIs but if something is mission critical (e.g. a change in location) we want your expertise to take care of it.

• Handle billing related issues and work directly with Accounting to address past due balances.

Marketing - 50%

A big piece of hitting the ground from Day One in this role is renewing and remarketing an existing book of business under the direction of the National Account Directors.

• Renewal marketing prep includes updating policy information, gathering loss reports, processing  renewal information received from our clients, and completing applications/submissions.

• Working with insurance company underwriters to receive timely and accurate quotes.

• Preparing renewal presentations and proposals, and binding/reissuing policies.

EXPERIENCE WE NEED IN THIS ROLE

• Bachelor's degree and two to four years related experience in the insurance industry and/or an equivalent combination of education and experience.

• Preference given to applicants with retail agency experience in a similar CSR or Account Manager capacity. Knowledge of multi-line Property and Casualty coverage and products preferred.

• High level of organizational ability and attention to detail.

• Able to manage multiple priorities and complete tasks and assignments in required timeframes.

• Excellent customer service skills.

• Excellent written and oral communication skills.

• State Property and Casualty license is required within the first 90 days of employment.

WHO IS ARROWHEAD?

Arrowhead Automotive is a division of Brown & Brown Insurance, the sixth largest insurance broker in the U.S. We have been a market leader in providing insurance products and services to automotive industry businesses for over 30 years. Our specialized approach offers access to business insurance programs via our program administrator Arrowhead General Insurance Agency, Inc. in addition to our extensive portfolio of various insurance carriers.

AWESOME JOB PERKS

Arrowhead Automotive offers a benefits package that meets today's most important needs and includes:

• Comprehensive employee benefits package including medical, dental, vision, group term life insurance, short-term/long-term disability, and a flex spending account.

• A 401(k) retirement plan + an Employee Stock Purchase Plan that allows our employees to purchase Brown & Brown stock at a discounted rate.

• Flexible Work Schedule – It is important that our team members have the flexibility to achieve work-life balance by establishing their own schedules around our core office hours and utilizing our unique time off benefits.

For more information about Arrowhead Automotive, please visit our website at

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".