Junior Account Representative

21 hours ago


Charlotte, North Carolina, United States SkillBridge Academy Full time
Company Description

Skillbridge Academy is a forward-thinking professional development and training organization committed to empowering individuals and businesses through high-quality educational programs and strategic solutions. We focus on fostering growth, innovation, and long-term success for our clients by providing exceptional learning experiences and performance-driven support. Our team values collaboration, adaptability, and a strong commitment to excellence in everything we do.

Job Description

We are seeking a motivated Junior Account Representative to support our client relations and operational growth. This role plays a key part in maintaining strong relationships, ensuring exceptional service delivery, and contributing to the organization's long-term success. The ideal candidate is professional, organized, and driven to excel in a fast-paced environment.

Responsibilities

  • Assist in managing and nurturing client relationships.

  • Support daily account operations and maintain accurate documentation.

  • Coordinate communication between clients and internal departments.

  • Identify opportunities to enhance service quality and client satisfaction.

  • Prepare reports, track performance metrics, and support strategic initiatives.

  • Participate in team meetings and contribute ideas to improve operational processes.

Qualifications
  • Strong communication and interpersonal skills.

  • Excellent organizational abilities and attention to detail.

  • Ability to handle multiple tasks and prioritize effectively.

  • Problem-solving mindset with a proactive approach.

  • Comfort working independently and collaboratively within a team.

  • Professional demeanor and client-focused attitude.

Additional Information
  • Competitive annual salary ($55,000 – $59,000).

  • Clear opportunities for career development and internal growth.

  • Supportive and collaborative work environment.

  • Skill-enhancing training and ongoing professional development.

  • Stable, full-time schedule and long-term job stability



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