Director, Loan Program Management

Title: Director, Loan Program Management

Location: Newark, DE or Sterling; VA

Job Type: FTE/Permanent

What You'll Contribute

As a Director, Loan Program Management at Sallie Mae, you will apply your strategic and analytical skills to major company challenges. You'll work with top team members to develop and test strategies that impact every area of the business. And you will do it all in a collaborative environment that values your insight, encourages you to dig in, and rewards innovative thinking.

In this role, you will work within the Credit team at Sallie Mae and have a first look into how we make decisions for our customers. You will have a chance to bring your core competencies of Integrated Thinking, Analytical Problem Skills and Communication skills to real business problems every day.

Responsibilities:

• Oversee monitoring and compliance processes for loans serviced and managed, ensuring strict adherence to credit-related terms and conditions.
• Coordinate the development and implementation of credit procedures to maintain alignment with regulatory and contractual requirements.
• Support the creation and maintenance of analytical dashboards that track credit performance and portfolio risk metrics.
• Facilitate forecasting of credit portfolio performance, leveraging historical credit data and professional judgment to anticipate trends and outcomes.
• Guide scenario analysis to assess potential outcomes and credit risks associated with loan portfolio management.
• Support the maintenance of credit algorithms and models for identifying loans with differentiated performance, ensuring alignment with portfolio strategy and risk appetite.
• Provide recommendations on changes to credit criteria and thresholds to senior management, grounded in portfolio analytics and market conditions.
• Supervise the execution of ad-hoc credit data analyses to inform portfolio management decisions and portfolio optimization.
• Ensure timely delivery of regular and ad-hoc credit reports and presentations for senior management, with a focus on portfolio performance, compliance, and risk insights.
• Collaborate with cross-functional teams on related initiatives
• Perform other responsibilities as assigned.

Key Competencies required to deliver upon this role:

1. Strategic leadership
   : Drive analytical and data-based approach to develop business strategies that will drive growth, inform core decisions, and drive success for Sallie Mae
2. Teamwork
   : Can lead and mentor team of analysts to help solve business problems.
3. Execution
   : Ensure delivery of business intent, build and evaluate business requirements to drive flawless execution of credit and product strategy. Ability to successfully drive multiple projects and programs concurrently
4. Partnership
   : Collaborate effectively with colleagues across Sallie Mae to drive improvement in quality, volume, and service
5. Analytical Problem Solving
   : A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Successfully organize and drive structured thinking for white space business problems
6. Strong business judgment, leadership and integrity
   : He/she should be a tenacious decisionmaker, able to bring a healthy, aggressive, yet responsible approach to business
7. Strong communication skills
   : Impeccable written and oral communications, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills. Ability to take analysis and integrate into a clear and concise story

Basic Qualifications:

• Bachelor's Degree in quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering

Preferred Qualifications:

• Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 8+ years of experience in analysis
• 4+ years of experience in financial services
• 2+ year of experience in consulting
• 3+ years of experience in people management