Office Administrator

5 days ago

Warwick, Rhode Island, United States Assured Quality Homecare Full time


Responsive recruiter

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off


Join Our Top-Tier Home Care Agency in Norwich, CT: Recruit Top Talent, Grow Your Career, and Make a Difference
We are a top-tier private duty Home Care Agency based in Norwich, CT, dedicated to delivering exceptional home care services. We are seeking an experienced recruiter to join our team and help us attract, hire, and onboard top-tier caregivers and nurses who align with our company's culture, vision, mission, core values, and responsibilities.

Position Summary

The Office Administrator is the central hub of the office—supporting potential clients, new employees, our training academy, and the leadership team. This role ensures daily operations run efficiently, creates a welcoming environment, and provides proactive support to keep the team focused on business goals.

Key Responsibilities
  • Serve as the primary point of contact for prospective clients
  • Answer inquiries, schedule assessments, and guide families through the decision-making process
  • Greet visitors, answer phones, sort mail, run errands, and maintain a clean and organized office
  • Support staff with day-to-day administrative tasks
  • Assist with the nursing assistant training program
  • Manage supplies, help recruit students, and communicate with instructors and students
  • Support onboarding for new clients and employees
  • Upload, organize, and maintain digital records and HR documents (licenses, insurance, training certifications, etc.)
  • Manage calendars and appointments for the CEO, COO, and Operations Manager
  • Prepare meeting materials and keep schedules up-to-date
  • Maintain office supplies and equipment
  • Coordinate repairs, troubleshoot tech issues, and work with IT support
  • Update company performance reports and assist with tracking key metrics


What We're Looking For

Required Experience:
  • 3+ years in a fast-paced office environment
  • 2+ years as the first point of contact for callers or visitors


Required Skills:
  • Excellent communication and a professional, positive demeanor
  • Strong organization and attention to detail
  • Ability to juggle multiple priorities and anticipate team needs
  • Tech-savvy and comfortable with Google Suite; experience with Taskworld, AxisCare, or similar tools a plus
  • Proactive, energetic, and solution-oriented—keeps the office calm and running smoothly


Physical Requirements
  • Primarily seated office work
  • Occasional bending, stretching, and lifting up to 25 lbs


Why You'll Love Working With Us
  • Supportive and positive team culture
  • Meaningful work that impacts families and caregivers
  • Opportunities to grow within the organization



Compensation: $ $25.00 per hour

Believe it or not, our story begins when our CEO Samanta (Sam), a hospice registered nurse, was challenged by her husband, Caleb, to "Do something about it" 

Working as a hospice nurse caring for the elderly with terminal illnesses, Sam's greatest frustration was that the caregivers hired by her patients' families had no idea what they were doing. It negatively affected her patients' well-being and comfort. After investigating the matter, she found that Connecticut set no standards for home care agency owners or the caregivers they hired to care for others. As a result, anyone could be employed as a caregiver with little to no experience, training, certification, or supervision, and this was often the case and still is today.

After weeks of complaining about this to her husband, being the no-nonsense type of guy he is, he challenged her to "do something about it." Little did he know that she, in turn, would convince him to leave his engineering career and help her start a home care agency, providing the elderly with high-quality caregivers who would keep them well cared for and safe at home.

Since then, Sam has continued to share her vision with countless other professionals. Convincing them to leave their careers and join her fight to be the Gold Standard for home care helping the elderly age in their home's comfort as they so often prefer.

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.

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