Implementation Specialist

5 days ago

Charlotte, North Carolina, United States MSX International Full time $60,000 - $100,000 per year
Company Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

At MSX you'll be shaping how dealerships deliver exceptional customer experiences. You'll have the autonomy to run your territory, the support of a collaborative team, and the satisfaction of knowing your work makes a measurable impact.

If you're energized by technology, enjoy helping others succeed, and want a career where every day is different, this role is for you.

Make a Difference

As a Implementation Specialist at MSX, you will be on the frontlines helping dealerships adopt and maximize technology, driving better customer satisfaction and operational efficiency across your region.

This role is perfect for someone who loves building relationships, enjoys problem solving, and takes pride in helping teams succeed with new technology.

What You'll Do

  • Be the expert: Guide dealerships through installation, training, and adoption of the FSR+ tool.
  • Coach and mentor: Empower dealership staff to confidently use FSR+ and get the most out of it.
  • Solve challenges: Listen, analyze feedback, and develop action plans that improve efficiency and performance.
  • Build partnerships: Strengthen dealer relationships and align with Customer Experience teams to deliver a unified message.
  • Leverage technology: Use Remote Experience tools and data-driven insights to drive utilization and success.
  • Travel with purpose: Plan and manage your travel across your assigned dealer territory to maximize impact.
Qualifications
  • A home base within your territory and a reliable vehicle (travel up to 80%—mix of driving and flights, with some overnights).
  • Confidence in communicating with all levels of dealership staff.
  • Experience in customer service, training, or dealership operations.
  • Comfort with technology, data analysis, and creating clear action plans.
  • A natural teaching mindset—always looking for ways to make things better.
  • 2+ years of customer-facing or coaching/training experience.

Bonus Points If You Have

  • A college degree (or are currently working toward one).
  • Background in teaching, training, or coaching.
  • Experience working in fast-paced, independent roles where you set the tone for success.
  • Strong organizational skills and a proactive mindset.
Additional Information

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

  • Product Implementation Specialist

    4 days ago

    Charlotte, North Carolina, United States JPMorgan Chase Full time $60,000 - $90,000 per year

    Step into the role of a Product Implementation Specialist at JPMorganChase and be at the forefront of delivering top-tier treasury and banking solutions to our valued clients. Utilize your project management skills to lead complex implementations, ensuring a seamless and satisfying client experience. This position offers a unique entry point into the Client...

  • Technical Implementation Specialist

    6 days ago

    Charlotte, North Carolina, United States ExecutivePlacements Full time $80,000 - $120,000 per year

    Company DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed byApollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies,...

  • Digital Specialist

    5 days ago

    Charlotte, North Carolina, United States Insight Global Full time

    Position: Sr. Digital SpecialistLocation:Charlotte, NC (remote) **MUST SIT ON THE EAST COAST**Length:Full timeRate:$90,000-$95,000(Exact compensation may vary based on several factors, including skills, experience, and education)Job Description:Insight Global is looking for a Digital Specialist to support a large distribution client of ours. This employee...

  • Edi Specialist

    1 day ago

    Charlotte, North Carolina, United States Winsnow Inc Full time $60,000 - $80,000 per year

    We are currently looking for aEDI Specialistfor afull-timerole with ourdirect client. This is aOnsitepositioninCharlotte, NC.Salary Range: $60K - $80K + BenefitsNO C2CThis role is open to U.S. Citizens and Green Card holders authorized to work in the U.S.Title: EDI SpecialistLocation: Charlotte, NC (Onsite)Type: Full time (We are working with Hiring Manager...

  • Lead Generation Specialist

    5 days ago

    Charlotte, North Carolina, United States CoMark Full time $60,000 - $80,000 per year

    Lead Generation SpecialistCoMarkis seeking a talented and motivated Lead Generation Specialist to join our dynamic team. As aLead Generation Specialist, you'll play a crucial role in identifying and nurturing potential customers interested in home improvement projects. Your primary goal will be to generate high-quality leads that drive sales and contribute...

  • Peer Support Specialist

    6 days ago

    Charlotte, North Carolina, United States Sure Foundation Behavioral Health Services Full time $22,000 - $44,000 per year

    Job SummaryThe Peer Support Specialist at Sure Foundation Behavioral Health Service plays a vital role in providing support and guidance to individuals navigating mental health challenges. As someone with lived experience in mental health recovery, the Peer Support Specialist offers empathy, understanding, and practical assistance to clients on their journey...

  • Payroll specialist

    1 day ago

    Charlotte, North Carolina, United States Mathis Home Improvements, Inc. Full time $60,000 - $90,000 per year

    At Mathis Home Improvements, Inc., we are excited to announce a key opportunity to join our dedicated team in the capacity of Payroll Specialist. In our continuous effort to provide outstanding service and value to our employees and contractors, the addition of a professional Payroll Specialist to our team is crucial. As a leader in the home improvement...

  • Marketing Specialist

    1 day ago

    Charlotte, North Carolina, United States MGM Brakes Full time $50,000 - $80,000 per year

    MARKETING SPECIALIST MGM Brakes, a division of Indian Head Industries, Inc., is the leading supplier of spring brake actuators and service chambers for domestic and global truck, trailer, bus and specialty vehicles for the commercial vehicle industry. We are currently seeking a highly enthusiastic individual for our Marketing Specialist position, located in...

  • Sr. Commercial Process Specialist

    5 days ago

    Charlotte, North Carolina, United States Corning Full time $94,000 - $129,507 per year

    Date: Oct 13, 2025Location: Charlotte, NC, US, 28216Company: CorningRequisition Number: 71440The company built on breakthroughs.Join us.Corning is one of the world's leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what's possible.How do we do...

  • Local SEO Specialist

    5 days ago

    Charlotte, North Carolina, United States Market My Market Full time $50,000 - $65,000

    Reporting to the Director of SEO, the Local SEO Specialist will focus on optimizing Market My Market's clients' Google Business Profiles and enhancing local SEO performance to attract and convert leads for our clients. Market My Market's target markets are single event legal, specialty medical and dental clients who are located across the country and are...