Sr. Commercial Process Specialist

Date: Oct 13, 2025

Location: Charlotte, NC, US, 28216

Company: Corning

Requisition Number: 71440

The company built on breakthroughs.

Join us.

Corning is one of the world's leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what's possible.

How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward.

At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.

Come break through with us.

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies. Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes. IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.

The Senior Commercial Process Specialist plays a pivotal role in driving cross-functional commercial process excellence throughout the organization. By architecting, improving, and sustaining enterprise-level commercial processes, data flows, and governance frameworks, the specialist ensures that business operations remain efficient and aligned with organizational goals.

This position is responsible for leading medium-to-large scale initiatives, setting and maintaining standards for process design, implementation, and controls. Through strong influence and collaboration, the specialist engages senior stakeholders across multiple functions, including Commercial, PLM, Finance, Customer Operations, IT, and Deal Desk, to foster alignment and adoption of best practices.

Serving as a power user of commercial systems such as SAP, Vendavo, and Hybris, the specialist not only delivers robust solutions but also mentors and guides other specialists. Their expertise ensures that all process improvements and system solutions are both scalable and sustainable, supporting ongoing business growth and operational excellence.

• Translate commercial strategy into capability and process roadmaps, establishing compliance and robust controls.
• Own process mapping standards and develop relevant metrics for commercial initiatives.
• Workstream lead for large complex projects from initial problem framing, through designing, testing, and implementation.
• Create change management plans for successful project delivery.
• Define commercial data standards and implement quality controls to ensure data integrity.
• Shape system requirements.
• Develop and execute plans for new processes and systems.
• Create communication strategies and deliver training programs.

• Bachelor's degree in business, Engineering, Supply Chain, or related field.
• 7+ years in commercial operations, PLM, pricing, process excellence, or ERP/CRM enablement roles.
• Exceptional influence and communication skills with ability to engage senior stakeholders.
• Extensive hands-on experience with SAP, Vendavo, Hybris, or EBS methodologies, including system configuration, developing functional specifications, and end-to-end commercial workflows.
• Proven ability to perform effectively under pressure, consistently delivering results in fast-paced and high-stakes environments.
• Demonstrated capability to work independently, collaborate across functional groups, and interact confidently with stakeholders at all organizational levels.
• Comprehensive functional expertise in commercial processes, including pricing, quoting, order management, fulfillment, and billing
• Experienced in SAP ECC 6.0 or S/4 Hana order to cash processes.
• Workshop facilitation, executive presentations, and framing decisions for senior leadership
• Experience leading medium-to-large initiatives, including charter development, stakeholder engagement, and benefits realization
• Strong problem-solving skills and the ability to drive continuous improvement efforts
• Experience with change management and adoption strategies for new technologies and processes
• Data governance and stewardship to ensure data quality and regulatory compliance
• Strong capability to engage senior stakeholders across Commercial, PLM, Finance, IT, and Customer Operations to align priorities and secure buy-in
• Experience coaching specialists, creating playbooks, and leading sessions focused on system and process improvement
• Proficient in the Microsoft Office suite; experienced with major IT platforms (e.g., ERP, CRM, SFDC).
• Fluent in both written and spoken English.
• Green or Black Belt Certification is advantageous.
• Project management skills are considered a plus

• Demonstrates strategic and systems thinking, with an ability to simplify complex issues and establish clear objectives.
• Shows executive presence and is effective in influencing and negotiating across multiple functions and regions.
• Maintains a customer-oriented approach and acts, aiming to balance efficiency with long-term solutions.
• Displays resilience and adaptability when facing ambiguous or changing situations.
• Demonstrates curiosity, learning agility, and adaptability in managing change and ambiguity.
• Exhibits strong problem-solving orientation focused on process, action, and results.

• 40 hours/week; occasional early/late calls across time zones; periodic travel as required.

This position does not support immigration sponsorship.

The range for this position is $94, $129,507.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.

A job that shapes a life.

Corning offers you the total package.

Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.

• Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
• As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning's total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
• Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
• Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That's why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at

Nearest Major Market: Charlotte