Digital Specialist

4 days ago


Charlotte, North Carolina, United States Insight Global Full time

Position
: Sr. Digital Specialist

Location:
Charlotte, NC (remote) **MUST SIT ON THE EAST COAST**

Length:
Full time

Rate:
$90,000-$95,000

(Exact compensation may vary based on several factors, including skills, experience, and education)

Job Description:

Insight Global is looking for a Digital Specialist to support a large distribution client of ours. This employee will play a pivotal role in shaping the future of the digital solution landscape. The Sr Digital Specialist is responsible for leading the digital transformation efforts, including the development, implementation, and performance of various owned digital programs to deliver an impressionable customer experience. They will oversee marketing technology tools by managing the development, planning, and execution of digital & innovation initiatives & Algolia).

Responsibilities:

-Contribute the evolution of the clients digital roadmap (public websites, customer portals, marketing automation, online tools, and support technology) to support the overall digital strategy for all industrial and integrated supply customer segments, collaborating with internal and external partners to grow and optimize digital channels

  • Support cross-functional teams in developing, implementing, and evaluating digital solutions projects, including ecommerce, EDI, digital tools and applications

-Build A/B tests and personalized experiences in collaboration with web services, marketing, digital managers, and customers to enhance customer experience, improve relevancy, and increase digital sales

  • Continuously identify technology gaps and requirements, working collaboratively with information services, customer experience, and operations to implement relevant technologies, potentially using a sprint project management methodology

  • Maintain an understanding of competitors' digital landscapes

  • Work collaboratively with other members of Marketing, MDM, Supply chain, logistics and other departments to accomplish common goals and projects

Required Skills & Experience

-Bachelor's degree in Computer Science, Economics, Business, Marketing, Communications, or related programs of study/experience

-5+ years of experience in digital transformation or relevant experience

-3+ years of e-commerce & digital solution with a proven track record of managing complex, multi-phase, potentially competing demanding projects

-Strong technical working knowledge of relevant and new technology, ecommerce, and digital tools.

-Proven experience with utilizing formal project management methodology on technical digital projects

-Experience with digital requirements, optimization, testing, and quality assurance.



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