HR Operations Manager

Join the Weisiger Group Team

As a family-owned company under our fourth generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed.

Since 1926, we've supported the strength of our communities by supplying equipment for critical infrastructure and commerce, and by funding programs that advance social and economic vitality. Being around for nearly 100 years means we change and pivot to capture opportunities and avoid challenges. We make smart investments in our company and continuously improve as part of our vision to be a trailblazing company that's built to last. 

We're looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we're committed to providing a work experience that helps our team grow to their full potential. 

Join a leading solutions provider and be a part of a group of highly skilled technicians, sales and support team members who exist to serve as a trusted partner to our customers, communities, and fellow employees.

Summary  

The HR Operations Manager provides leadership for HR service delivery, compliance, and reporting while overseeing the HR Onboarding team (HR Specialists and HR Coordinator). This role ensures consistent processes, timely compliance, and high-quality employee experience across the enterprise. In partnership with the Director, the Manager also supports HR technology implementations and vendor relationships to ensure efficient operations and scalable growth. The HR Operations Manager will also provide generalist-level support to Benefits and Compensation as needed to ensure continuity across Total Rewards.

The Manager will bring strong leadership skills and innovative problem solving to deliver a comprehensive roadmap for HR Processes and Systems scalable for future organizational growth.  

Essential Functions

• HR Operations & Service Delivery
  • Lead, coach, and develop HR Specialists and HR Coordinator to ensure high-quality onboarding, employee support, and consistent HR service delivery.
  • Serve as escalation point for complex employee inquiries and issues, ensuring resolution with a customer-focused approach.
  • Identify and drive innovative solutions to improve HR processes, workflows, and systems to enhance efficiency, effectiveness, and the overall employee lifecycle and experience (i.e., attract, acquire, onboard, develop, retain, offboard). 
  • Maintain awareness of trends in HRMS with a focus on product and service development, delivery, and support. Participate in user group meetings/conferences.
  • Serve as change champion for new HR initiatives, technology rollouts, and policy updates.
  • Ensure team awareness of benefit program processes (FMLA, COBRA, 401(k), wellness, etc.) and escalate complex issues appropriately.
• HR Systems
  • Liaise with external vendors to manage service delivery, troubleshoot issues, and oversee vendor performance.
  • Partner with the Director and HRIS Analyst to support system implementations, vendor audits, and reporting enhancements.
  • Ensure accuracy of HR data through oversight of employee records, onboarding transactions, and system feeds.
  • Collaborate with Business Technology and HRIS Analyst to support reporting and analytics requests for HR and business leaders.
• HR Reporting & Analytics
  • Build HR data analytics capability scalable for future organizational growth.
  • Partnering with the PowerBI team, drive the execution of our HR insights, through the build out of new and existing dashboards, reporting and analytics capabilities to enable the activation the DE&I strategy, inform strategic talent decisions and measure progress against key performance indicators.
  • Responsible for Annual HR Compliance Reporting, including EEO-1, Vets 4212 and Affirmative Action Plans.
  • Partner with Legal and Payroll to ensure adherence to federal and state labor regulations.
  • Maintain documentation of HR policies, procedures, and controls for audit readiness.
• Other duties as assigned.

Supervisory Responsibilities

This job has supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and/or Experience

• Bachelor's degree in human resources or related field preferred
• PHR/SPHR certification preferred.
• 7+ years of HRIS or HR Operations experience in shared services capacity; systems implementation experience.
• 2–3 years of people management experience preferred.
• Cognos reporting experience highly preferred.
• Proven understanding of reporting and query tools/ languages to validate data, write reports and obtain data out of systems.
• 3-5 years of project management experience preferred.
• Effective organizational and interpersonal skills including written and verbal communication skills.
• Detailed, organized and deadline oriented is essential. 

Computer Skills

Advanced skills of Microsoft Office (Word, Excel, Outlook, and PowerPoint), Human Resource Information System (HRIS)—Ultimate Software knowledge preferred, strong understanding of HRMS database design, structure, functions, process, and reporting.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes, or airborne particles, outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.

We are an Equal Opportunity Employer

We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

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