Administrative Assistant/ Receptionist

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

LEHIGH VALLEY ADULT SERVICES

JOB DESCRIPTION

Job Title: Administrative Assistant / Receptionist

SUMMARY

Administrative Assistant/Receptionist is responsible to perform a variety of administrative and clerical tasks. The Administrative Assistant/Receptionist will provide support to the interdisciplinary team, management, Human Resources, Finance and employees, assisting in daily office needs and managing Lehigh Valley Adult Services general administrative activities to ensure efficient and smooth operation of the office.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Manage the front office of the facility and maintain professionalism
• Excellent Microsoft Office and computer skills
• Schedule appointments in Clinical Services as needed
• File records, perform transcription, transfer records, and work collaboratively in completing these responsibilities
• Record meeting minute
• Perform administrative duties including but not limited to answering phones, mailing, filing, copying, faxing, and typing
• Maintain office equipment including corresponding with the Interdisciplinary team when maintenance is required.
• Maintain the appearance, cleanliness, and organization of the front office

• Organize, maintain, and update internal databases with personnel records of relevant employee information

• Maintain physical and digital files for employees and their documents, benefits, and attendance records

• Assist with highly confidential information

• Answering phones

• Perform other related duties as assigned such as providing direct support to consumers as needed

• Direct and schedule interviews

• Other duties as assigned

QUALIFICATIONS

• Effective communication skills both oral and written
• Working with individuals with IDD is a plus
• Excellent Customer Service Skills
• Proficient in Microsoft Office
• Successful completion of FBI fingerprints (as required), PA Criminal Background Check, Child Abuse Clearance, Drug Screening, and a complete Physical
• Ability to problem-solve
• Ability to Multitask

EDUCATION and/or EXPERIENCE

• High School diploma or GED equivalent; Associate's preferred
• Two (2) + years' experience in administrative position

HOURS OF WORK

Full Time

LANGUAGE SKILLS

Ability to read and interpret documents such as procedure manuals and work instructions. Ability to write routine reports and correspondence. Ability to speak and communicate well with customers and staff.

CERTIFICATES, LICENSES, REGISTRATIONS

None required for this position

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques required. May include lifting up to 50 pounds for files, computer printouts on occasion.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For the most part ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.

Lehigh Valley Adult Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.