Collection Specialist- Accounts Receivable

2 days ago

Stafford, Texas, United States FireTron Inc Full time
:

About the Role

We are seeking a skilled Collections Specialist to join our Accounts Receivable team. This position plays a key role in driving timely customer payments, reducing aged receivables, and maintaining strong customer account performance. The ideal candidate is persistent, detail-oriented, and experienced in managing accounts, especially within the safety, construction, or service industries.

Primary Responsibilities

  • Make daily, high-volume outbound collection calls and follow-ups.
  • Issue collection notices, past-due statements, and reminder communications.
  • Research and resolve discrepancies, short-pays, unapplied payments, and invoice disputes.
  • Maintain clear, accurate documentation of all customer interactions and collection activity.
  • Identify accounts with chronic delinquency patterns and escalate as necessary.
  • Partner with internal teams (Billing, Sales, Service, etc.) to resolve issues impacting timely payments.

Requirements:

Qualifications

  • 3+ years of AR collections or commercial collections experience required.
  • Experience in the safety, construction, or service industries preferred.
  • Strong verbal communication, negotiation, and conflict-resolution skills.
  • Proven ability to meet collection targets and call-volume expectations.
  • Excellent attention to detail, organization, and follow-through.
  • Proficiency with Excel, Outlook, and accounting software (Sage, or similar).

Benefits

  • Comprehensive Medical, Dental, and Vision coverage
  • Paid Time Off and paid company holidays
  • Supportive and professional work environment with opportunities for growth

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