Field Service Technician

The Field Service Technician will assist in the installation, operation, trouble-shooting and

service of sold/liquid separation equipment, solids management and zero-discharge equipment

(VCD's, shakers, centrifuges, dewatering units, centrifugal pumps, package systems, etc).

Additionally, the Field Service Technician may be called upon to assist in the maintenance and

fabrication of equipment before and after service jobs and assist in equipment setup,

troubleshooting efforts, maintenance routines, and ordering equipment/supplies.

Key Skills and Competencies:

1. Minimum five (5) years heavy equipment service experience. Experience with the service

and operation of capital equipment used within the oilgas, petrochemical, rendering,

dredging, coal, or related industry is a plus.

1. Must have "hands-on" heavy equipment experience. Experience must include specification,
   
   set-up, troubleshooting, repair, and maintenance. Support of VCD's, centrifuges, shakers,
   
   dewatering units, pumps, agitators, etc. is a significant plus.

2. Must be willing to travel extensively to support customer installation; including international travel

3. Must have strong computer skills and experience with HMI-touch screen control systems.

4. Read and understand mechanical, electrical/electronic, pneumatic, and hydraulic drawings,
   
   schematics, and diagrams.

5. Apply technical skills in an effective customer-service oriented manner.

6. Demonstrate interpersonal skills, including excellent written and verbal communication skills.

Must be capable of working with difficult people and capable of maintaining professionalism in

stressful conditions.

Responsibilities and Accountabilities

Principle job functions are outlined below:

1. Responsible for technical support and service of all ELGIN equipment deployed; coordination
   
   with Engineering, Manufacturing and Product Development, in Stafford, Texas, to address
   
   customer concerns.

2. When deployed, the Field Service Technician must ensure that all activities are engaged in
   
   a safe manner in accordance with customer and ELGIN policies. This includes proper lock¬
   
   out/ tag-out, electrical safety, lifting, ladder and crane safety, machinery guarding, confined
   
   space entry and any other applicable safety practice.

3. Must actively work with customers and ELGIN Engineers and Quality Assurance Specialists to
   
   identify possible equipment enhancements and/or new product innovations based on feedback
   
   received from customers and observations made relative to the field deployment of ELGIN
   
   equipment.

4. Make service calls whenever required, to customer or rig locations to check the operational
   
   efficiency of our equipment at these locations. When service work is not available, the FSS
   
   shall coordinate with the Field Services Supervisor to support equipment manufacturing and/or
   
   testing, or will make rig I customer calls to check the status of ELGIN equipment and work with
   
   customer personnel to enhance customer relationships.

5. Assist in refurbishing and maintaining equipment at customer locations. This will require the
   
   organizational and coordination of day trips to rigs.

6. Shall be responsible for the maintenance, review and filing of service tickets to be completed
   
   for all field service jobs. A service ticket shall be completed for each field service effort and
   
   shall be signed by a customer representative prior to leaving the job site. All field service
   
   tickets shall be submitted for review and approval.

7. Maintain an expense report and submit monthly

8. Maintain communication with the Field Service Manager on a daily basis.

9. Coordinate travel and visa arrangements

10. Develop positive relationship with all customer personnel encountered and a positive rapport
    
    with ELGIN customers. All concerns to be reported to the Aftermarket SalesServices
    
    Manager.

11. Any additional responsibilities as identified by the Field Service Manager. When not
    
    deployed on a Field Service Project, support the manufacturing facility with assembly,
    
    electric and testing efforts.