Patient Service Coordinator
2 days ago
Overview
Join our dynamic healthcare team as a Patient Services Coordinator, where your enthusiasm and organizational skills will make a meaningful difference in patient care. In this vital role, you will serve as the primary point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-in and follow-up. Your proactive approach and attention to detail will help streamline clinic operations, support medical staff, and enhance patient satisfaction. This paid position offers an exciting opportunity to grow within a compassionate healthcare environment dedicated to excellence.
Duties
- Greet patients warmly upon arrival, verify their information, and assist with check-in procedures to ensure a positive first impression
- Schedule, confirm, and reschedule patient appointments efficiently using medical administrative support tools
- Collect and update patient information accurately, including insurance details, medical history, and consent forms
- Answer incoming phone calls promptly, providing clear information or directing inquiries to appropriate staff members
- Coordinate with medical staff to facilitate smooth patient flow and timely appointment management
- Maintain organized patient records in compliance with privacy regulations and clinic policies
- Assist with billing processes, insurance verifications, and payment collections as needed
- Support clinic operations by managing inventory of forms, supplies, and educational materials
Skills
- Proven experience in a medical office setting or healthcare environment is highly desirable
- Strong knowledge of medical terminology to accurately communicate with patients and staff
- Excellent office experience with proficiency in scheduling software and electronic health records systems
- Exceptional communication skills—friendly, clear, professional—both in person and over the phone
- Ability to multitask efficiently while maintaining attention to detail under pressure
- Familiarity with dental office procedures is a plus but not required
- Demonstrated ability to provide outstanding customer service and support team collaboration
Embark on a rewarding career where your organizational talents and compassionate approach help improve lives daily. We value energetic individuals eager to contribute to a supportive healthcare community committed to excellence.
Job Types: Full-time, Part-time, Contract
Pay: $ $26.91 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: Remote
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