Administrative Director

3 days ago


Grand Rapids, Michigan, United States Waters Edge Family Full time $60,000 - $90,000 per year

Position Description: Administrative Director

Work Location: Weekdays on-site; some Sunday mornings

Time: Full Time, Salary

Reports to: Executive Pastor

Overview

The Administrative Director will run the TLC main office and direct various department staff as they

execute events and programs. They will be a central point of contact for attendees, volunteer leaders and

teams, and the Waters Edge Network team. They are passionate about using their gifts and experience to

assist in the behind-the-scenes details of the church ministry, and constantly strive to communicate the gospel

with excellence through professional performance to keep ministry running smoothly and effectively.

Responsibilities

Office Director

  • Be the "welcoming front door" for TLC - Provide a timely response to email/voicemail inquiries and

coordinate with/through other staff as needed

  • Manage all office supplies, organization, and ordering for the church
  • Serve as direct staff contact for facilities staff and volunteers, maintenance vendors, and others as

needed. Oversee Facilities Coordinator position.

  • Assist staff in managing and organizing TLC's online file server

Administration

  • Oversee and direct budget areas for office and facilities
  • Record weekly tithes and offerings for giving credit
  • Maintain and direct operations systems throughout the church (determining what to use/how to use it)
  • Maintain updated attendee records (involvement with groups or volunteer teams, name changes, family

additions, and contact info)

  • Staff support:

o Work with Pastoral Staff as needed to set staff meetings, prayer meetings, etc. Coordinate

agendas, documents needed, next steps in appropriate meetings

o Assist all staff with setting up and streamlining database processes (forms, processes, groups,

automation)

o Provide concentrated administrative support for Formation and Missions programs.

  • Oversee TLC's I-9 paperwork in conjunction with Water's Edge HR department
  • Process check requests, reimbursements, and invoices for all TLC departments
  • Oversee pre-marital counseling and wedding request process
  • Update church attendance information weekly on Church Metrics app for Water's Edge
  • Coordinate any "Family-related" items with needed church staff from TLC and any church plants in our

church family

Event Management

  • Maintain the official church calendar for staff and space availability reference
  • Coordinate with the Comms Director where needed to effectively communicate about upcoming events,

ministries, etc.

  • Anticipate needs and capacity based on upcoming programs, meetings, events and initiatives
  • Assist with room setup, HVAC scheduling, volunteer entry to space, etc. as needed
  • Arrange for volunteers, food, and supplies for events as needed
  • After events, ensure that staff captures notes (SWOT), tracks expenses easily, and saves any necessary

photos or communication pieces in the Drive for future reference

  • Oversee, plan and provide food and meals for staff, Lead Team meetings, and elder retreats

Volunteer Team Coordination

  • Serve as staff contact for several volunteer teams such as Hospitality, Connect Center, Care, Count,

Special Events, and Building & Grounds. Identify, train and support volunteer co-leaders for select teams.

  • Direct oversight and direction of two serve teams - Building & Grounds and TLC Count Team (making

decisions for the direction of these teams, scheduling and management of volunteers)

  • Welcome new volunteers after sign-up and coordinate on-boarding as needed for multiple teams
  • Maintain (or oversee volunteer co-leaders in creating) volunteer schedule and communication for these

teams

  • Oversee volunteer training processes for these teams and look for ways to improve
  • Maintain organized and stocked areas for Sunday team use (kitchen, coffee bar, Connect Center). Order

or print supplies as needed.

  • Maintain accurate records in database of volunteer team involvement

Sunday Morning Support

  • Provide flexible on-site Sunday support for baptisms, special events (such as fall kick-off or serve fair),

volunteer team support, etc.

  • Set up and prepare for communion Sundays
  • Help coordinate Summer Sundays

Qualifications

Character

  • Has a personal relationship with Jesus Christ, mature faith, love for God's word and desire to grow in the

Lord

  • Is supportive and dedicated to the team, the mission, and the church body
  • Displays genuine servant-leader attitude, faith-centeredness, and spiritual maturity
  • Able to express ideas and feedback in an open, direct and tactful way

Chemistry

  • Expresses flexibility, team-oriented cooperation and adaptability
  • Demonstrates a desire to keep learning, improving and developing skills and abilities
  • Sense of humor, trustworthy and exhibits professionalism and discretion
  • Embraces the mission/vision/values/beliefs of The Local Church GR with a heart for the Kingdom

Competency

  • Self-starter, willing to run with projects and assignments with minimal direction and oversight, thinking

ahead, anticipating issues/needs and planning accordingly

  • Demonstrated ability to organize processes, projects, and people
  • Able to juggle multiple competing tasks and priorities
  • Ability to create streamlined communication and tasks from meetings
  • Demonstrated ability to recruit, coordinate and manage groups (primarily volunteers)
  • Demonstrated ability to learn and implement new skills and programs
  • Able to thrive in a fast-paced, detail-oriented work environment with tight deadlines
  • Passion for operations, logistics, process, and seeing things through
  • High competency level with software programs similar to: Google Drive, Basecamp, PowerPoint, Word, Excel and Outlook. Database experience is a plus.

Experience

  • Preferred education in administration, business, communications, finance or related field
  • Preferred experience of 4-5+ years in a fast-paced office setting.


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