Sr. Travel Advisor

Overview:

In 1979, our founding editor left corporate life to travel the world. In his desire for authenticity, he sought out small hideaways in unspoiled corners of the globe, sharing his findings through a monthly newsletter under the pen name Andrew Harper. Over the years, the Hideaway Report evolved into a members-only luxury travel site with an expanded menu of curated content, including in-depth articles about a destination's best hotels, restaurants, sightseeing and activities, as well as articles on villas, cruising, tours and sample itineraries. At Andrew Harper, an Internova Travel Group company, members enjoy full-service trip planning and exclusive travel perks at top-tier hotels, villas, cruises, safaris and beyond. Additionally, they gain entry to private auctions and receive year-round exclusive offers from esteemed hotels and travel partners globally. Members receive access to private auctions and ongoing offers throughout the year from favored hotels and travel partners around the world. Click here for more information about Andrew Harper.

Responsibilities:

Andrew Harper's Senior Travel Advisors are essential in delivering exceptional, personalized services to our elite members. As a Senior Travel Advisor, you will be empowered to take charge, demonstrating your expertise and autonomy in managing all facets of travel planning and booking with minimal oversight.

We seek self-motivated individuals who can exercise independent judgment and commit to continuous improvement. This philosophy allows Senior Travel Advisors to offer outstanding service, as they grow and excel in their careers.

Join us in creating extraordinary travel experiences that leave a lasting impression

To thrive as a Senior Travel Advisor at Andrew Harper, you will need a unique blend of essential skills that drive success. Your main responsibilities will include:

• Researching and Planning: Uncovering the finest travel options and crafting tailored proposals that exceed client expectations.
• Booking Travel: Approaching travel reservations with precision and efficiency to ensure accuracy.
• Member Interaction: Providing unparalleled service that caters to the distinctive needs and preferences of each member.
• Decision-Making: Acting with full authority to make decisions on behalf of our members, guaranteeing a seamless and enjoyable experience.
• Exceptional Customer Service: Delivering outstanding service is key; your ability to cultivate strong relationships will set you apart in creating memorable client experiences.

Qualifications:

At Andrew Harper, we are seeking a dynamic Senior Travel Advisor who embodies a unique combination of education, experience, skills, and personal attributes. The ideal candidate will possess the following key qualifications:

• Industry Experience: We require at least 5 years of expertise in luxury travel planning, to ensure that you can provide our members with exceptional service.
• Adaptability: Embrace flexibility and navigate changes and unexpected situations with ease, showcasing your resilience in the fast-paced travel industry.
• Strong Multitasking: Juggling multiple client requests and tasks simultaneously will highlight your ability to thrive in a dynamic environment.
• Destination Experience: A well-traveled background with experience working alongside luxury properties and partners is crucial for understanding our member's needs.
• Strong Sales Skills: Recognize and seize opportunities to upsell or cross-sell additional services, enriching the member's travel experiences.
• Self-Starter: We value individuals who can work independently, demonstrating initiative while delivering personalized and efficient service with minimal supervision.
• Technical Skills: Proficiency in Microsoft Office (Word, Excel, Outlook) is vital, along with familiarity with Client Base software and current travel technology tools to enhance your workflow.
• Positive Attitude: An unwavering positive demeanor and the ability to smile, even in challenging situations, will set you apart and enrich our member's experiences.

Integrity: A commitment to honesty and strong personal integrity is fundamental, as we aim to build trust with our members and colleagues alike.

PAY AND BENEFITS

Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.

The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.

This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company's financial goal achievement and individual performance.

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

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