Front Desk Receptionist

Law firm seeks a proactive, detail-oriented individual to serve as a Receptionist. Previous experience in a professional office environment is preferred.

This position is for someone who is comfortable wearing multiple hats, able to work independently while collaborating effectively within a team environment, enjoys being the first point of contact for clients and visitors, managing incoming calls, scheduling meetings, and assisting with general office tasks. A positive, professional attitude and a willingness to learn are essential

Must be comfortable in a fast-paced and dynamic environment.

This role is eligible for overtime (over 40 hours/wk).

SUMMARY:

The Receptionist position is a part-time, non-exempt role that reports to the Firm Administrator and supports the Firm's law practice by serving as the first point of contact for clients, visitors, and callers. This role is responsible for creating a professional and welcoming environment while performing a variety of administrative and front-desk duties. Responsibilities include answering and directing phone calls, greeting and assisting visitors, managing conference room schedules, handling incoming and outgoing mail, and providing general administrative support to attorneys and staff.

The role requires excellent communication and customer service skills to ensure a positive client experience and smooth office operations. Confidentiality, professionalism, and attention to detail are essential. The ability to multitask and stay organized in a fast-paced environment, while contributing to a collaborative team culture, is key to success.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential functions include, but are not limited to the following:

· Answer, forward, and screen incoming phone calls

· Receive, sort, and distribute daily mail and deliveries

· Greet and assist clients, guests, and vendors in a professional manner

· Validate parking for visitors

· Order, maintain, and stock office and kitchen supplies

· Coordinate and order meals for staff meetings and team lunches

· Maintain calendars, schedule meetings, and assist with conference room coordination

· Monitor and manage assigned email inboxes, ensuring timely responses and organization

· Assist with the intake, onboarding, and offboarding process of new clients, including transfer files for new Collection accounts

· Maintain cleanliness and organization of common areas, including loading and unloading the dishwasher

· Provide administrative support to staff and assist with special projects, as needed

· Maintains strict confidentiality of client and Firm information in accordance with legal ethics and Firm policies

EDUCATION AND EXPERIENCE REQUIREMENTS:

· High school diploma or equivalent required

· Prior experience in a professional office, law firm, or administrative setting preferred

· Experience operating a multi-line phone system, transferring calls, and managing front desk reception required

· Proficiency with Microsoft Office Suite (Outlook, Word, Excel) required

· Familiarity with legal software such as Orion or Applega a plus

SKILLS:

· Excellent organizational skills and attention to detail

· Strong organizational abilities to handle multiple tasks and meet deadlines

· Excellent problem-solving and written and verbal communication skills

· Ability to maintain composure during high workload periods

· Professional demeanor, positive attitude, and commitment to confidentiality

NowackHoward is committed to creating an inclusive environment for all employees. We are an equal opportunity employer and will make reasonable accommodations for qualified individuals.

Job Type: Part-time

Pay: $ $17.00 per hour

Expected hours: 28.75 per week

Benefits:

• Paid time off

Work Location: In person