Administrative Assistant

Administrative Assistant – Grand Rapids, MI

Company Overview:

Bekins is a continuously growing family-owned company that first started in 1975 as Bekins Appliance Service. With three locations in West Michigan, we are now nationally known as a high-end retail and service company that sells, installs, and services appliances and electronics. We exist to be the best; challenging industry norms to do what's right, and to make a positive difference in the lives of our employees, their families, our customers, and the community. Bekins' workforce has doubled in size over the last five years, and we continue to look to hire the best.

Position Summary:

This position supports the Sales team in the Grand Rapids show room. The new member of the Bekins team will be experienced in handling a wide range of administrative support-related tasks and should be able to work independently with little or no supervision. The Administrative Assistant will be a highly inventive team player, who excels in working in a dynamic environment, sometimes under pressure, while remaining flexible, dedicated, and efficient. This position is in our Grand Rapids location Monday through Friday 9:00 am to 6:00 pm and a rotating Saturday from 9:30 am to 5:00 pm. Starting at $20 an hour.

Responsibilities:

• Perform customer service duties at the receptionist desk – answering phones and greeting customers
• Completes critical aspects of routine tasks and special assignments by establishing objectives; setting priorities; managing time; gaining collaboration of others; monitoring progress; problem solving; making adjustments to plans
• Handles matters expeditiously and proactively; follows-through on projects to successful completion, often with deadline pressures
• Succinctly, accurately, and professionally communicates information verbally and in writing
• Creates and formats professional documents; prepares, analyzes, edits, interprets, tracks, and monitors a multitude of reports, invoices, communications, letters, products, discounts, inventories and files
• Utilizes different research methods to look for product information, solutions to problems, new processes, standards compliance, etc. Analyzes information from many sources (internet, books, technical manuals, people). Organizes and presents data in a clear and concise manner
• Administratively supports the Sales team

Qualifications:

• Accuracy. Meticulous follow-through
• Advanced time management and able to stay organized, can adapt to fluid schedules and priorities
• Proven ability to achieve high performance goals and meet deadlines in a fast-paced environment
• Strong organizational skills that reflect consistent performance and prioritization of multiple tasks with excellent attention to detail
• Very strong interpersonal skills and the capability to build relationships with all clientele including contractors, manufacturing representatives, co-workers, and a sophisticated customer base
• Highly resourceful team-player, with the ability to also be extremely effective independently
• Positive, upbeat, self-starting and can-do attitude
• Enthusiasm to help without being asked. Skilled at anticipating needs
• Proficient in Microsoft Office, including Outlook, Word, PowerPoint, and Excel

Benefits Include:

• Insurance (health, vision, dental, life)
• 401k with a company match
• Six paid holidays
• Paid time off
• Closed Sundays
• Short-term disability
• Employee discount
• Loyalty rewards
• Employee referral bonus

Bekins provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.