Technical Project Lead

Bamboo Health is the leader in Real-Time Care Intelligence solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. We are driven by our mission to empower clients to deliver seamless, high-quality and cost-effective care during pivotal moments to improve health outcomes. From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country's largest health plans to improve more than 1 billion patient encounters annually. Join us in improving lives during pivotal care moments

Summary:

We're seeking a full-time Technical Project Lead to help drive innovation in healthcare technology and improve patient outcomes.

In this role, you'll oversee the integration of data from EHRs, hospitals, and HIEs into our nationwide health network. You'll collaborate with internal teams — including Implementation Services, Engineering, Product, and Enterprise Support — as well as external partners such as hospitals, pharmacies, and clinical leaders.

This highly visible, cross-functional role requires strong project management, communication, and stakeholder engagement skills to manage multiple priorities and deliver seamless integrations that enhance interoperability and advance data-sharing across the healthcare ecosystem.

What You will Do:

• Support the Technical Services team in coordinating and executing healthcare integration projects.
• Assist with software configuration tasks and maintain accurate project documentation across various tools.
• Execute standard operating procedures efficiently and consistently.
• Communicate technical requirements to clients clearly, both through documentation and real-time discussions.
• Monitor automated credentialing processes and resolve any issues or failures.
• Perform scheduled and ad-hoc software configuration changes.
• Collaborate with internal teams and clients to gather requirements and track project progress.
• Monitor project timelines, deliverables, and follow-ups to ensure smooth execution.
• Lead meetings with customers and internal stakeholders to establish or update VPN connectivity.
• Write and execute queries to generate reports for internal stakeholders.
• Participate in internal meetings and document action items, decisions, and next steps.
• Provide technical support to customers, escalating complex issues as needed.
• Identify opportunities to enhance workflows through AI or automation tools (e.g., document summarization, task routing, data parsing).
• Stay curious about emerging AI tools and explore how they can streamline or enhance work within your role.

What Success Looks Like…

In 3 months…

• Gain familiarity with Bamboo Health's Controlled Substance and Care Coordination solutions.
• Understand the basics of EHR integrations and internal project workflows.
• Successfully assist in maintaining documentation and tracking tasks for active projects.
• Lead small-scale implementation projects or phases.
• Independently manage assigned tasks within integration projects with minimal supervision.
• Begin incorporating AI-supported tools into your day-to-day work—whether through analysis, documentation, or task management.
• In 6 months…
• Own new project implementations from kick-off to go-live.
• Begin contributing ideas for process improvements or automation opportunities.
• Build strong working relationships with internal stakeholders and external clients.

In 12 months…

• Demonstrate growing technical proficiency and initiative in solving project-related challenges.
• Actively contribute to team documentation and process refinement efforts.

What You Need:

• Bachelor's degree or equivalent experience (2+ years) preferred.
• Genuine passion for learning and supporting healthcare technology initiatives.
• Proven track record of successfully leading technical or integration projects.
• Skilled in writing and executing SQL queries.
• Experience implementing API integrations within the healthcare domain.
• Knowledge of HL7 ADT messaging standards.
• Understanding of VPNs, network connectivity, and troubleshooting through queries and log analysis.
• Proficient in Microsoft Office Suite.
• Familiarity with project management tools (e.g., JIRA, Cloud Coach).
• Comfortable using or learning AI-supported tools (e.g., ChatGPT, CoPilot, or role-specific technologies) to enhance productivity.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to work collaboratively in a team environment and manage multiple priorities.
• Forward-thinking, curious, and adaptable, with a willingness to experiment with emerging technologies.
• Strong analytical and problem-solving abilities, demonstrating sound judgment and creativity in designing solutions.
• Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments.
• Effective in a remote-first setting, maintaining high-quality virtual interactions and focus.
• Ability to travel periodically for work.

What You Get:

• Join one of the most innovative healthcare technology companies in the country.
• Have the autonomy to build something with an enthusiastically supportive team
• Learn from working at the highest levels and on the most strategic priorities of the company, including from world class investors and advisors
• Receive competitive compensation, including health, dental, vision and other benefits

Belonging at Bamboo

We Care. #BambooHealthValuesCare

Every human being has the right to the best possible healthcare. Our Real-Time Care Intelligence solutions enable healthcare professionals to see and treat every individual as a whole person by providing the right information, at the right time – regardless of physical, behavioral or social barriers.

We're a great place to work because we care. We continually seek to learn about our differences and ensure the unique perspectives and contributions of all employees are welcome, valued and celebrated.

Our commitment to making a positive impact starts by recognizing and leveraging our differences, building inclusive teams and cultivating a sense of belonging.

Bamboo Health is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To protect our applicants from fraudulent recruitment activity, we recommend that all applicants verify the validity of an interview and hiring process by visiting our website All valid job postings will be listed on our careers page. Bamboo Health does not conduct interviews via text and will not request sensitive information such as banking details during the application process.

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