Technical Project Manager

Summary: We are looking for an experienced and highly organized Technical Project Manager to lead end-to-end delivery of network and software deployments across our client portfolio. This role is responsible for owning the complete service delivery lifecycle from proposal to commissioning, ensuring on-budget and on-time technology delivery in modern workplace environments. You will coordinate cross-functional teams, align internal and external stakeholders, and drive predictable, scalable, and brand-consistent deployments that reflect isofy standards of excellence and customer experience.

Opportunity Statement: isofy is redefining how workspace operators deploy, manage, and scale networks. Our platform and services power some of the most innovative and fast-growing flexible workplace brands across the world. This role is a rare opportunity to shape the future of connected workplaces. You will sit at the center of our deployments, working across software, engineering, field services, procurement, and executive leadership. You will lead deployments for high-visibility client spaces in major global markets, build repeatable delivery programs, and help us scale our operating model as we accelerate growth. If you thrive in fast-paced environments, love complex coordination, and want to play a visible and high-impact role in scaling a category-defining technology company, we would love to meet you.

Key duties:

• Own the full deployment lifecycle from proposal through commissioning and handoff
• Develop, manage, and communicate detailed project plans across multiple departments
• Coordinate internal and external resources including field teams, ISPs, structured cabling contractors, and suppliers
• Manage internet service delivery including carriers and aggregators, ensuring circuits are ordered, validated, tested, and activated on time
• Serve as the primary client liaison for deployment progress, readiness, and milestone execution
• Ensure deployments meet brand standards, quality expectations, and timeline commitments
• Track risk, manage scope, and issue change orders as needed
• Drive pre-construction and construction coordination including low-voltage requirements, MDF/IDF readiness, and infrastructure dependencies
• Align internal milestones across procurement, engineering, software, and operations
• Maintain accurate and timely project documentation and reporting
• Support pre-sales engineering by defining scope, timelines, and delivery requirements
• Host client and internal project calls and drive accountable next steps
• Champion continuous improvement across deployment processes, playbooks, and tooling
• Contribute as a positive team member and help build a high-standards delivery culture

Key Qualifications:

• Proven success managing technical deployments in IT, networking, telecom, or similar industries
• Direct experience managing internet circuit delivery and carrier coordination
• Strong understanding of network infrastructure and deployment dependencies
• Clear, organized, and concise communicator who takes initiative and follows through
• Ability to manage multiple complex projects with precision and urgency
• Process-driven mindset with experience building repeatable delivery frameworks
• High attention to detail and commitment to documentation and communication rigor
• Comfortable interfacing with executives, landlords, construction teams, and technical stakeholders
• Creative problem solver with a get-it-done mentality and high personal accountability

Nice to Have:

• Background in managed services, SaaS-enabled service delivery, or workplace technology
• Familiarity with coworking or commercial real estate build-outs
• Experience with project management tools such as , Retool, HubSpot, or similar

Job Type: Full-time

Pay: $75, $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Application Question(s):

• In one sentence, describe why you believe you would thrive at isofy and contribute meaningfully to our growth and customer experience.

Experience:

• IT project management: 7 years (Required)
• ISP management: 7 years (Required)

Work Location: Remote