Administrative & Order Entry Specialist

2 days ago

Charlotte, North Carolina, United States Kuebler Inc Full time $25,000 - $60,000 per year

Administrative & Order Entry Specialist

Charlotte, NC | Full-Time | On-Site

Company: Kuebler Inc.

Website:

About Kuebler Inc

Kuebler is a global leader in motion control, sensors, and automation technology. Our North American headquarters in Charlotte, NC, supports a growing customer base across manufacturing, industrial automation, and engineering industries. We pride ourselves on precision, performance, and partnership- and we're looking for a professional who shares those values.

Job Summary

The Administrative & Order Entry Specialist plays a key role in supporting our sales and customer service operations. This position handles customer inquiries, prepares quotes, processes orders, and coordinates with internal teams to ensure outstanding service. The ideal candidate is detail-oriented, friendly, and comfortable working in a fast-paced technical environment.

Key Responsibilities

  • Answer phones, respond to customer emails, and provide timely and accurate product quotes
  • Enter and manage customer orders in the ERP systems
  • Serve as an in-house contact for customer and distributor inquiries
  • Coordinate with the sales and technical teams to ensure smooth order processing and customer satisfaction
  • Follow up on open quotes and orders to drive timely completion
  • Learn Kübler's product line and be able to assist with basic product and order questions
  • Maintain professionalism and a customer-first attitude at all times
  • Support special projects and administrative needs as assigned by the Sales Director

Qualifications

  • Minimum 2 years of customer service or administrative experience required
  • Strong computer skills: Microsoft Office Suite required; experience with Microsoft or NAV / IFS is a plus

Skills & Competencies

  • Excellent communication and interpersonal skills
  • Positive and professional demeanor when interacting with customers
  • Strong attention to detail and organizational skills
  • Ability to prioritize and manage multiple tasks in a fast-paced setting
  • Analytical and problem-solving mindset

Working Conditions

  • On-site position in Charlotte, NC
  • Standard office environment with moderate noise levels
  • Flexible start time between 8:00–8:30 AM; 40-hour work week required
  • Must be able to sit, stand, and communicate effectively by phone and email.

Physical Requirements

  • Ability to work in an office setting and use standard office equipment
  • Regularly required to sit, stand, walk, and reach with hands and arms
  • Must have clear vision for close and distance work
  • Position may be subject to random drug testing

Job Type: Full-time

Pay: $ $25.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Work Location: In person

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