Dental Front Office

1 day ago

Nashville, Tennessee, United States Matt McGee, DDS, PC Full time

Job Overview

Join our dynamic team as a Dental Front Office professional, where you will be the welcoming face of our dental practice In this pivotal role, you will manage the front desk operations, ensuring a smooth and efficient experience for our patients from the moment they walk in. Your organizational skills and friendly demeanor will help create a positive atmosphere while you handle scheduling, patient inquiries, and administrative tasks. If you are passionate about delivering exceptional patient service and thrive in a fast-paced environment, we want to hear from you

What you'll do

  • Greet patients warmly and manage front desk operations with enthusiasm and professionalism.
  • Schedule appointments efficiently using electronic health record (EHR) systems such as Dentrix or Eaglesoft.
  • Verify insurance information and assist patients with insurance claims and billing inquiries.
  • Maintain accurate patient records while adhering to HIPAA regulations and confidentiality standards.
  • Handle incoming calls with excellent phone etiquette, addressing patient needs promptly.
  • Review documentation for completeness and accuracy before patient visits.
  • Collaborate with dental staff to ensure seamless patient flow and care coordination.
  • Assist in managing office supplies, filing systems, and general clerical duties to support the team.

Basic qualifications

  • Strong communication skills with a focus on customer service excellence.
  • Proficient typing skills and familiarity with Microsoft Office applications.

Preferred qualifications

  • Experience in a dental or medical office setting is highly desirable.
  • Knowledge of medical terminology, CPT coding, ICD-9, ICD-10, and dental terminology is a plus.
  • Familiarity with EMR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks is advantageous.
  • Bilingual abilities are preferred to enhance patient interactions.

Why you'll love it here

We believe in fostering an environment where our employees can thrive both personally and professionally Our commitment to your well-being is reflected in our supportive culture that values teamwork and growth.

Our benefits include:

  • Comprehensive health benefits to support your physical well-being.
  • Opportunities for professional development and continuing education.
  • A collaborative work environment that encourages innovation and creativity.
  • Employee recognition programs that celebrate your contributions. Join us in making a difference in our patients' lives while enjoying a rewarding career in the dental field

Job Type: Full-time

Pay: $ $35.00 per hour

Expected hours: 32 per week

Benefits:

  • Paid time off
  • Retirement plan

Work Location: In person

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