Patient Coordinator/front desk at Dental Office

4 days ago

Nashville, Tennessee, United States Iroquois Family Dentistry Full time $42,000 - $72,000 per year

ABOUT US

Our fee-for-service private practice, located in Nashville (Belle Meade), is hiring a full-time receptionist/patient coordinator. Full time at our office is considered 30 hours and above. This position averages 34-37 hours per week.

Our office is a very busy, high quality, patient centered practice that does preventative, cosmetic, restorative, and reconstructive treatment. We offer a positive & enjoyable working atmosphere with appreciative doctors who treat everyone as equals, a fun team, a laid-back work environment (we don't take ourselves too seriously), a wonderful patient population & modern, excellent care in a state-of-the-art facility.

ABOUT YOU

Have you spent your life working retail or in a restaurant? Routinely advancing or being given more and more responsibility due to your work ethic, customer service skills and smarts. Do you get to work on time and understand what it means to dress professionally (business casual) for work? Are you great at multi-tasking and have strong attention to detail? Do you want to switch to a Monday through Friday schedule (technically, only some Fridays) and reclaim your nights and weekends?

ABOUT THE JOB

Duties will include: Answering phones, scheduling appointments, checking patients out/in, verifying & entering insurance, presenting treatment plans to patients (including discussing costs with patient), sending referral forms & x-rays to specialist offices, sending out statements (electronically and manually), following up on outstanding insurance claims and having conversations with patients on the phone as well as through email and text all while providing a very high level of customer service. When needed, assist other front staff members fill openings in hygiene schedule and confirm any appointments not confirmed electronically. You will also assist other front office staff members and office manager as needed.

Shift hours are 8 am - 5:00 pm (or once the last patient has been checked out) on Monday - Thursday (1 hour lunch), and every other Friday 7:15 am - 12:00 pm (on 1 of these Fridays phones will need to be answered from home (through an app) from 12 pm - 4 pm). After 90 days, we offer paid major holidays & vacation (starting in year 1), PTO (6 days per year), a bonus plan, employee and family discount on dental care and can join 401K after 1 year of employment. Salary DOE. A background check is required. Our office hours are Monday-Thursday 7:30-5:00 and Fridays 7:30-12:00.

If you are still reading this and if you meet the requirements listed above and would like to be considered for the position, please submit the following:

  • resume
  • salary requirements
  • paragraph or cover letter explaining why you think you would be a good fit for this position

Job Type: Full-time

Pay: $ $20.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Paid time off

Work Location: In person

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