Office Assistant

5 days ago

Nashville, Tennessee, United States Phoenix Consulting Group of Nashville Full time $45,760 - $57,200 per year

Job Summary

About Us:

We are a licensed health insurance agency working closely with UnitedHealthcare to provide quality coverage solutions for individuals and families. Our mission is to make the health insurance process simple, efficient, and stress-free for our clients. As our team continues to grow, we're looking for a dedicated Office Assistant to join us and help support daily operations.

Position Overview:

The Office Assistant will play an important role in keeping the office running smoothly. This role involves administrative support, data entry, client communication, appointment coordination, and assisting the sales manager and licensed agents with back-end tasks.

Key Responsibilities:

  • Answer phone calls and greet walk-in clients in a friendly, professional manner
  • Manage the daily schedule and calendar for the sales manager
  • Make follow-up calls and send reminders for upcoming appointments
  • Prepare and organize client paperwork, applications, and forms
  • Input and maintain accurate records in Excel and our CRM system
  • Help scan, file, and organize documents
  • Handle email communication and assist with mailing documents as needed
  • Ensure the office space is clean, organized, and stocked with necessary supplies
  • Provide general administrative and customer service support as needed

Qualifications:

  • Previous office, administrative, or customer service experience is preferred
  • Must be organized, reliable, and able to multitask
  • Proficient in Microsoft Excel, Word, and general computer skills
  • Strong written and verbal communication skills
  • Comfortable speaking with clients over the phone and in person
  • Positive attitude and a willingness to learn
  • Must be fluent in English

Work Schedule & Compensation:

  • Full-time: Monday to Friday, 10:00 AM – 7:00 PM
  • In-person position (not remote)

Why Join Us?

  • Stable weekday hours
  • Supportive team environment
  • Opportunity to grow in the health insurance field

Job Type: Full-time

Pay: $ $1,100.00 per week

Schedule:

  • 8 hour shift

Work Location: In person

Job Type: Full-time

Pay: $ $22.00 per hour

Expected hours: 45 per week

Work Location: In person

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