Commercial Insurance Account Manager

2 weeks ago

Fort Lauderdale, Florida, United States Fortitude Insurance Solutions Full time

Benefits:

  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Job Overview:

The Account Manager's duties include overseeing client accounts and fostering successful client relationships, which involve collaborating with internal teams and producers to provide customized solutions, sustaining long-term partnerships, and promoting business growth through upselling and cross-selling initiatives.

Key Responsibilities:

  • Build, develop and maintain strong, long-lasting client relationships by understanding their business needs and providing personalized strategic solutions.
  • Serve as the main point of contact for clients and producers, addressing issues and resolving concerns promptly.
  • Identify opportunities for upselling and cross-selling additional services or products to existing clients.
  • Ensure accurate client billing and collections of premiums.
  • Working in various carrier management systems to process policy renewals, endorsements, certificates, cancellation and claims in a timely manner.
  • Prepare regular reports for clients and producers as needed in a timely manner.
  • Maintain agency management systems ensuring client records and correspondence are accurate and complete.
  • Assist with sales efforts by identifying client needs and participating in client meetings if needed
  • Resolve client inquiries and complaints regarding insurance products, policy changes, and billing issues.
  • Assist with implementation of account strategies to achieve objectives and ensure overall client and producer satisfaction.
  • Collaborate with sales, marketing, and product teams to deliver high-quality services and solutions to clients and producers.
  • Ensure accurate information and record keeping minimizing potential E&O or other regulatory violations.
  • Answer telephones and assist callers.
  • Promote a paperless environment whilst maintaining client satisfaction.
  • Respond to emails in a timely and accurate manner.
  • Policy and endorsement checking.
  • Other duties as assigned by management.

Skills and Qualifications:

  • 2-20 license or willing to obtain one within 90 days of hire.
  • Bachelor's Degree a plus.
  • 2-3 years of account management experience.
  • P&C industry knowledge.
  • Proficient in the use of MS Office Suite (Word, Excel, Outlook, PowerPoint, OneDrive).
  • Experience using AMS360, DocuSign and InsuredMine preferred.
  • Ability to identify opportunities for account growth.
  • Strong problem-solving abilities and attention to detail.
  • Fluent in English, Spanish a plus.
  • Team player and customer first mindset.
  • Ability to multi-task and work independently.

Work Environment:

  • In-office position
  • Prolonged period of sitting and working in front of a computer.
  • Accommodations can be provided upon request.

Competitive salary commensurate with experience.

  • Commercial Insurance Account Manager

    5 days ago

    Fort Lauderdale, Florida, United States Cothrom Risk & Insurance Services Full time

    Job Description:Cothrom is looking to add a bright, resourceful, and proactive experienced account manager for our Fort Lauderdale, FL office. You will handle a diverse book of commercial property & casualty accounts. You will be working with our team to help our clients protect their businesses and operate efficiently. On any given day, you will be...

  • Commercial Insurance Account Assistant

    5 days ago

    Fort Lauderdale, Florida, United States Cothrom Risk & Insurance Services Full time

    Job Description:Cothrom is looking to add a smart, resourceful, and proactive account assistant. You will assist with a diverse book of commercial property & casualty accounts. You will be working with our team to help our clients protect their businesses and operate efficiently. On any given day, you will be maintaining customer relationships, processing...

  • Commercial Insurance Agent

    4 days ago

    Fort Lauderdale, Florida, United States Cothrom Risk & Insurance Services Full time

    Job Description:Cothrom is seeking a proactive, persistent and resourceful Commercial Insurance Agent to sell risk management and property & casualty insurance to businesses. You will be working with a team of highly skilled experts help mid-size businesses protect their assets and improve their efficiency. On any given day you will be calling on and meeting...

  • Commercial Insurance Sales Executive

    4 days ago

    Fort Lauderdale, Florida, United States Fortitude Insurance Solutions Full time

    Benefits: Bonus based on performanceDental insuranceHealth insurancePaid time offVision insuranceFortitude Insurance Solutions is currently seeking a Middle Market Commercial Property & Casualty Sales Executive. Our team works in a fast-paced environment with business owners across the nation.Job Overview: Responsible for generating new business and...

  • Commercial Lines Account Manager

    4 days ago

    Fort Lauderdale, Florida, United States Brown & Brown Full time

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.Brown & Brownis seeking aCommercial Lines Account Managerto join our growing team inFt. Lauderdale, FLThe Commercial Lines Account Manager will work closely with the producer and/or account executive to service new and...

  • Account Executive

    6 days ago

    Fort Lauderdale, Florida, United States Brown & Brown Insurance Full time

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.Brown & Brown is seeking a Marine Account Representative to join our growing team in Ft. Lauderdale, FLThe Marine Account Representative works closely with the Producer to service new and existing accounts, support agency...

  • Assistant Account Manager- Condominium Insurance

    2 days ago

    Fort Myers, Florida, United States Alliant Insurance Services Full time

    Alliant Insurance Services is one of the nation's largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach...

  • Commercial/Association Property Manager

    23 hours ago

    Fort Myers, Florida, United States Mayhugh Commercial Advisors Full time

    Job Title: Commercial/Association Property ManagerLocation: Onsite - Fort Myers, FLCompany: Mayhugh Commercial Management, LLCAbout Us: Mayhugh Commercial Management, LLC is a leading commercial property management firm dedicated to providing exceptional service to our clients. We manage a diverse portfolio of properties and pride ourselves on our...

  • Commercial Account Manager

    4 days ago

    Fort Myers, Florida, United States Apple Roofing Full time

    About Us At Apple Roofing, our purpose is to build a sweeter experience - for our teammates, our customers, and our partners. We do this by putting people first, making it easy, and doing the right thing. Role Overview At Apple Roofing, our Commercial Account Managers (CAMs) are trusted advisors, problem-solvers, and relationship-builders. In this role,...

  • Commercial Relationship Manager II

    1 week ago

    Fort Lauderdale, Florida, United States Fifth Third Bank Full time

    Make banking a Fifth Third betterWe connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.GENERAL FUNCTION: Responsible for profitable business development and monitor the quality of an existing portfolio of companies with annual gross sales of at least $10 Million within a specific...