Commercial Lines Account Manager

3 days ago


Fort Lauderdale, Florida, United States Brown & Brown Full time

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown
is seeking a
Commercial Lines Account Manager
to join our growing team in
Ft. Lauderdale, FL

The Commercial Lines Account Manager will work closely with the producer and/or account executive to service new and existing accounts. Maintain Agency retention goals and service standards. Responsible for retaining specifically assigned Commercial accounts through servicing and marketing responsibilities.

How You Will Contribute

  • Establish and maintain positive working relationships with customers to support account retention and proactively address issues.
  • Collaborate with marketing, gather updated client information, and manage the renewal process including quoting and recommending appropriate markets.
  • Handle client requests and review policies, endorsements, and forms for accuracy, recommending necessary changes or amendments.
  • Oversee preparation of binders, certificates, invoices, ID cards, and manage policy cancellations, document storage, and policy issuance.
  • Maintain up-to-date knowledge of carrier underwriting criteria, rates, and rating methodologies, and negotiate with underwriters as needed.
  • Prepare complete submissions, check policies and quotations for accuracy, and coordinate necessary corrections with carriers and clients.
  • Utilize agency automation systems proficiently to manage account activities and ensure proper follow-up on outstanding tasks.
  • Work closely with the Accounting Department on premium financing, clear account and commission discrepancies, and keep producers informed.
  • Correspond with insurance markets and clients, occasionally accompany producers on client visits as requested.
  • Engage in ongoing personal and professional development and maintain regular attendance as a job requirement.

Licenses And Certifications

  • Florida Agents License
  • CPCU and/or CIC designation preferred.

Skills & Experience To Be Successful

  • High School degree including management courses preferred or the equivalent.
  • At least four years of insurance experience.

Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".



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