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Commercial Account Manager

2 weeks ago

Fort Myers, Florida, United States Apple Roofing Full time

About Us 

At Apple Roofing, our purpose is to build a sweeter experience - for our teammates, our customers, and our partners. We do this by putting people first, making it easy, and doing the right thing. 

Role Overview 

At Apple Roofing, our Commercial Account Managers (CAMs) are trusted advisors, problem-solvers, and relationship-builders. In this role, you will manage the full lifecycle of commercial roofing projects within your region, from prospecting and inspection to contract signing and project closeout. 

CAMs are the face of Apple Roofing's commercial division at the local level. You'll be responsible for generating opportunities, educating clients and decision-makers, collaborating with estimating and production teams, and ensuring each customer receives the sweeter experience we promise. Your job is to make the process smooth, clear, and results driven. 

What You'll Do:

Lead Generation & Prospecting:

  • Actively identify, research, and pursue commercial roofing opportunities within your assigned market. 
  • Conduct property walks, inspections, and visual assessments to determine scope and need. 
  • Develop relationships with property managers, facility directors, building owners, and other key stakeholders. 
  • Represent Apple Roofing at local networking events, trade shows, or community functions. 

Customer Consultation & Sales:

  • Educate customers on roofing system options, restoration vs. replacement strategies, insurance claims (if applicable), and Apple's value proposition. 
  • Prepare and deliver proposals with the estimating team—ensuring clarity, professionalism, and accuracy. 
  • Present contracts and guide customers through the signing process with transparency and confidence. 
  • Serve as the main point of contact throughout the sales and pre-production process. 

Project Collaboration:

  • Work closely with the estimating team to ensure scopes are properly defined and submitted on time. 
  • Collaborate with the production team to ensure expectations are clearly communicated, timelines are met, and materials are correct. 
  • Monitor your pipeline from signed contract through final invoicing, staying proactive on updates and potential delays. 
  • Provide final walk-throughs, secure final payments, and generate reviews or referrals post-project. 

CRM & Documentation 

  • Maintain accurate records of leads, jobs, communications, contracts, and photos within AccuLynx. 
  • Upload required documents and ensure all job files are clean, complete, and ready for handoff to production. 
  • Tag and organize photos in CompanyCam or equivalent platform for visibility and tracking. 

What We're Looking For:

  • 2+ years of experience in commercial roofing, construction sales, or property services preferred. 
  • Strong interpersonal and communication skills with a professional, consultative demeanor. 
  • Self-starter with the ability to prospect, build a pipeline, and close deals independently. 
  • Experience working with building owners, property managers, or general contractors a plus. 
  • Proficiency with CRM systems (AccuLynx preferred), project tracking, and digital communication tools. 
  • Must be comfortable walking roofs, using ladders, and occasionally working in elevated environments. 
  • Valid driver's license and reliable transportation required. 

Why Apple Roofing?

  • Be part of a company that lives its core values: People First, Build Trust, Make It Easy.
  • Competitive pay and benefits package.
  • A positive, team-oriented culture with real career pathways.