Payroll-Benefits Assistant

3 days ago

Salt Lake, Utah, United States SilencerCo Full time

Payroll-Benefits Assistant

SicoSyndicate

Location: Riverton, Utah

Full-time

Shift: Days

Last Revised Date: 11/11/2025

Last Revised By: Crystal Escobar

Position Overview

The Payroll-Benefits Assistant needs to be detail-oriented and dependable. This role is responsible for assisting with payroll and benefits administration, handling employee inquiries, and supporting general HR processes. The need to demonstrate exceptional accuracy, organization, and commitment to maintaining confidentiality while providing essential support to key HR functions.

Job Responsibilities

Payroll Support

o Complete administrative payroll tasks, including scanning documents and attaching files to employee profiles.

o Enter and update employee data for new hires, terminations, and pay changes.
o Assist with reporting needs for various departments.
o Manage state tax account setup and correspondence.

o Support ACA audits and year-end processing.

o Maintain and update department SOPs to ensure consistent processes. o Send invoices to the accounting department as needed.

o Support due diligence activities when setting up a new company. o Serve as a backup for payroll processing as needed.

Benefits Administration

o Assist with benefits enrollment, plan changes, and employee inquiries. o Support the development and maintenance of employee benefits plans. o Maintain accurate and organized employee and benefits records. o Track benefits invoices and payments.

o Assist with employee leaves, including documentation and follow-up. o Process carrier audits and update employee information as needed. o Manage WEX refunds and MetLife billing.

Results

Benefits Invoice Reconciliation Accuracy

○ Accuracy rate in reconciling benefits carrier invoices (e.g., WEX, MetLife) against payroll deductions. Prevents financial discrepancies and ensures benefit costs are properly managed.

Audit & Reporting Readiness

○ Degree of preparedness for internal or external audits (e.g., ACA, benefits, or payroll audits). Demonstrates strong record-keeping, compliance, and process discipline.

Backup for Payroll

○ Ability to accurately and efficiently process payroll as a backup when the primary processor is unavailable. Demonstrates dependability, cross-training effectiveness, and readiness to maintain business continuity.

Employee Leave Processing

○ Employee leave cases (FMLA, disability, personal leave, etc.) processed timely and correctly with appropriate documentation and follow-up. Ensures compliance with leave laws and smooth employee experiences.

Continuous Improvement / Process Enhancement Contributions ○ Number or impact of suggested process improvements, documentation updates, or automation ideas implemented. Encourages proactive engagement in improving payroll-benefits processes and team efficiency.

Job Qualifications (Required)

Basic knowledge of payroll systems and HR processes. Strong attention to detail and organizational skills. Ability to manage confidential information with professionalism and discretion. Excellent communication and customer service skills.

Job Qualifications (Preferred)

1–3 years of payroll or HR support experience.

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