Office Manager

Office Manager – Smith Fence Company of Fort Myers (Full-Time, On-Site)

Location: Fort Myers, FL

Schedule: Monday–Friday, 8:00 AM – 4:30 PM

Job Type: Full-Time | On-Site | Permanent

About Us

Founded in 1984, Smith Fence Company of Fort Myers is a trusted name in commercial and residential fence installation, repair, and temporary fencing throughout Southwest Florida.

Under new ownership, we're expanding and looking for a hands-on Office Manager to lead day-to-day operations, coordinate administrative processes, and help drive growth within a fast-paced, family-oriented construction company.

Position Overview

The Office Manager will oversee all administrative, bookkeeping, and operational functions of the company's office. This position plays a key role in maintaining smooth internal communication, internal staff, field crews, and management, and ensuring that customer service and recordkeeping standards are consistently met.

If you're highly organized, detail-oriented, and thrive in a small business where your ideas and leadership can make a direct impact — we want to meet you.

Key Responsibilities

Office & Team Management

• Oversee daily office operations, ensuring efficiency and strong communication across departments
• Supervise and support administrative and sales staff
• Develop, document, and enforce company policies, procedures, and organizational systems
• Coordinate meetings, scheduling, and document workflows between office and field staff
• Coordinate staff within the multi-entity company

Customer Service & Communication

• Answer and route incoming calls, emails, and inquiries in a professional and timely manner
• Manage customer and project records within the CRM system (QuickBooks experience preferred)
• Maintain positive relationships with customers, vendors, and subcontractors

Bookkeeping & Financial Support

• Support for processing invoices, payments, and deposits using QuickBooks
• Support payroll preparation, expense tracking, and vendor account management
• Assist management with job cost summaries, reports, and reconciliations

Operations & Compliance

• Manage company documentation: insurance certificates, permits, vendor W-9s, and contracts
• Maintain office supply inventory and vendor purchasing records
• Track deadlines for licensing, safety, insurance and compliance renewals

HR & Administrative Support

• Assist with onboarding new employees and maintaining personnel files
• Track PTO, timecards, and employee communication
• Support management in maintaining a professional and productive work environment

Qualifications

• Minimum 3 years of experience in office administration, management, or construction office support
• Proficiency in QuickBooks, Microsoft Office (Excel, Word, Outlook), and CRM software
• Strong organizational and leadership skills with the ability to multitask effectively
• Excellent written and verbal communication
• Experience in construction, trades, or service-based companies preferred
• Knowledge of QuickBooks, permitting processes, or subcontractor management is a plus

Compensation & Benefits

• Competitive salary based on experience
• Paid holidays and PTO
• Performance-based bonus opportunities
• Long-term career growth into operations or general management roles

Why Join Smith Fence Company of Fort Myers?

• Family-oriented company under new ownership with a clear vision for growth
• Collaborative, team-driven environment
• Stable, long-standing reputation across Southwest Florida
• Opportunity to build processes, improve systems, and leave your mark on a growing organization

Job Type: Full-time

Pay: $ $28.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Work Location: In person