HR Manager

Updated August 2025

Job Description

HUMAN RESOURCE (HR) MANAGER

August 2025

The mission of Healthy Start is to improve maternal and child health and to reduce

poor birth outcomes and infant mortality.

Position Overview:

The HR Manager supports the mission and operations of Healthy Start, Inc. by ensuring compliance with federal and

state labor and employment laws, leading employee recruitment and retention efforts, overseeing training and staff

development and managing overall employee engagement activities. The successful candidate will make it a priority

to balance employee satisfaction, risk mitigation and the strategic directives of the CEO. The HR Manager will serve as

a strategist and lead execution on projects, tasks and initiatives that strengthen the Healthy Start workforce, ensure

that Healthy Start has a strong employee relations program, that personnel matters are addressed with discretion and

confidentiality and that communication is transparent. This position will report to and work in collaboration with the

Chief Operating Officer and Director of Administration to ensure development and adherence to standard operating

procedures (SOPs), recommend policy upgrades, advise in recruitment strategies and assist in the performance

management process. The person in this role has a deep commitment to the work of Healthy Start, is equity focused,

and embraces how the organization's mission drives staffing decisions. This position will supervise the Training and

Development Coordinator.

Duties and Responsibilities:

• Recruiting

o Ensure all open positions are filled within the deadline provided. This will include:

• Work with the Director of Administration to design and implement recruitment strategies
• Assist in the development of existing and new job postings
• Recommend multiple recruitment sites for greater exposure and candidate pool
• Develop a network of suitable candidates for all areas of programming
• Develop and recommend pre-screening questions for open positions
• Collaborate with management and hiring team to improve recruitment plan
• Onboarding

o Ensure consistent and comprehensive new employee onboarding process. This will include:

• Complete and file all payroll documents with the finance department
• Review relevant company hiring and HR policies
• Ensure all passwords, equipment and security credentials are provided
• Resolve any issues that may arise during the hiring phase for all newly hired employees
• Follow up with all new hires within the 1st working week to ensure their needs are met and they

are following all necessary protocols

• Record Maintenance

o Ensure all employee documentation is kept up to date and compliant. This will include:

• Maintain up to date electronic staff records utilizing Healthy Start software systems
• Ensure timely update of records are available to both the employee and management
• Process all payroll changes by submitting the required documentation to finance department
• Support employee navigation of HR systems

Updated August 2025

• Training, Development, Performance and Strategy

o Ensure Healthy Start staff have comprehensive HR training support. This will include:

• Support managers, supervisors and the training and development coordinator in identifying

training needs and resources

• Deliver basic HR trainings
• Participate in staff evaluations when requested to ensure consistent and fair treatment is

provided to staff members

• Regularly report compliance issues to the Director of Administration
• Assist with the development and implementation of employee satisfaction surveys
• Employee Relations

o Ensure Healthy Start maintains a productive and supportive work environment. This will include:

• Serve as the Primary point of contact for staff HR questions, concerns, ideas and feedback;

escalate when appropriate

• Develop and implement employee programs and initiatives that boost morale and promote the

mission and values of Healthy Start

• Develop strategies and metrics to assess employee satisfaction
• Provide all staff with conflict resolution while addressing sensitive workplace issues
• Investigate all complaints and provide transparent communication with the Director of

Administration

• Possess the ability to mediate and resolve issues brought to the attention of HR
• Provide feedback to management by conducting exit interviews
• Special Assignments
• Accommodate CEO, COO and support colleagues for additional special assignments that may

occur during the course of employment

Education and Experience Requirements:

• Bachelor's degree required in Human Resources or business-related field with 5-7 years' experience
• Master's degree and/or Human Resource certification preferred

Qualifications, Skills and Knowledge Requirements:

• Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies, as well as State

and Federal HR laws

• Understanding of personnel and compliance records management
• Experience with HRIS systems preferred
• Strong oral, written and technical communication skills
• Attention to detail and accuracy
• Ability to work independently or as part of a team, and to manage multiple tasks and projects in fast-paced

environment

• Ability to analyze and resolve issues and problems
• Ability to communicate effectively with stakeholders at all levels
• Strong organizational and time management abilities; ability to meet deadlines
• Proficient with Microsoft Office Suite (e.g., Word, Excel, PowerPoint) and Windows operating systems
• Proven ability to manage multiple projects and prioritize tasks
• Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies
• Excellent interpersonal skills, ethics, and cultural awareness
• Ability to maintain confidentiality

Updated August 2025

Physical Demands:

This position is a hybrid position; the HR Manager is expected to work no less than 24 hours per week in-office.

• The work performed is 80% office work requiring sitting, typing and answering phones, with occasional light

lifting, carrying, stooping, standing, bending, walking and filing.

• Intense mental, visual, and aural attention is required as the work involves responding to requests, planning, or

performing work that is at times, can be fast paced.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job

at any time.

Compensation

$70,000 - $75,000 commensurate with experience. FLSA Status: Exempt

• Bachelor's degree in Human Resources, Business Administration, or a related field (required)
• 5–7 years of progressive HR experience
• Master's degree and/or HR certification (SHRM-CP, PHR, etc.) preferred

Technical & Compliance Knowledge

• Strong knowledge of federal and state labor/employment laws
• Understanding of personnel files, compliance requirements, and record-keeping standards
• Experience working with HRIS systems
• Proficiency in Microsoft Office Suite and comfort with digital work environments

Recruitment & Onboarding

• Demonstrated ability to lead full-cycle recruitment, from posting to selection
• Experience designing recruitment strategies and building candidate pipelines
• Ability to execute structured, consistent onboarding processes

Employee Relations & Culture Building

• Strong interpersonal skills with the ability to build trust at all organizational levels
• Experience managing sensitive personnel issues with discretion and confidentiality
• Skill in conflict resolution, mediation, and navigating employee concerns
• Ability to design initiatives that support morale, engagement, and organizational mission alignment

Communication & Leadership

• Excellent written, verbal, and technical communication skills
• Ability to communicate clearly and with cultural awareness
• Comfortable serving as a primary point of contact for HR questions and escalations
• Able to supervise, coach, and support direct reports (Training & Development Coordinator)

Organizational Skills

• Strong attention to detail and accuracy
• Ability to manage multiple projects and priorities in a fast-paced environment
• Strong time-management skills with a proven ability to meet deadlines
• Problem-solving mindset with ability to analyze and resolve issues independently or collaboratively

Professional Attributes

• Commitment to equity and the mission of improving maternal and child health
• High ethical standards and professionalism
• Ability to maintain confidentiality at all times
• Resourceful, adaptable, and comfortable working both independently and as part of a team

Physical/Work Requirements

• Ability to work a hybrid schedule with at least 24 hours in-office weekly
• Able to perform standard office tasks (sitting, filing, light lifting, etc.)