School Office Coordinator

KIPP Delta Public Schools operates tuition-free, open-enrollment college-preparatory charter schools in the Arkansas Delta, serving over 1,200 students in Helena and Blytheville. Through a rigorous PreK-12 program and an asset-based approach, KIPP empowers students to discover their purpose and expand regional opportunities.

The School Office Coordinator will support and ensure an orderly, responsive, and open school that encourages students to learn, grow, and achieve their passions. This role serves as the primary point of contact for parents, students, and guests and must display the highest levels of respect, courtesy, and professionalism to represent the organization best. It is responsible for day-to-day operations in the school's front office, lobby, reception area, shared teacher workspaces, and other administrative offices.

Key Responsibilities

Receptionist Duties

• Manage inbound and outbound calls in a fast-paced environment.
• Warmly greet and assist visitors and volunteers with inquiries.
• Facilitate resolution to parent and community issues in person, by phone, or by email.
• Control access to school, document all visitors, and document tardy and early dismissal students, per school policy.

Daily School Operations

• Mail and package notification, distribution, and sending.
• Manage all site-level cash processes, including cashier function, deposits, and financial reconciliation.
• Collect and maintain student, personnel, and school data.
• Create, distribute, and/or facilitate internal and external communications.
• Plan, coordinate, and execute logistics for school events.
• Maintain inventory of office and school supplies, equipment, and furnishings; report supply levels to supervisor.

Processes and Systems

• Manage all incoming applications and enrollment paperwork for new and returning students.
• Assist in student recruitment activities, prepare for the enrollment lottery, and coordinate student orientation meetings.
• Manage daily attendance in compliance with School Leader expectations.
• Aid with student arrival, dismissal, and transition to activities.
• Manage the custodial/maintenance request, escalating as necessary.

School Presentation and Culture

• Ensure that all sites are clean, organized, and inviting.
• Provide real-time and specific affirming and adjusting feedback about academics and character to students.
• Support the student behavior management plan to have all students consistently meet all expectations.
• React with speed, calmness, and decisiveness when behavior does not meet expectations.
• Attend first aid training and perform first aid as needed.

Other Responsibilities (As Needed)

This description outlines the position's primary duties; however, School Office Coordinators may be required to perform other job-related tasks as directed by a supervisor to ensure smooth school operations.

• Education: Bachelor's degree preferred.
• Experience: Minimum of 1 year of experience in operations or administration, preferably in a school setting.
• Must pass state and federal background checks, including fingerprinting and child maltreatment registry checks.
• Ongoing participation in professional development activities as required by ADE.
• Proficiency in Google Workspace (Gmail, Sheets, Docs, Slides).
• Experience with eSchool software; comfort with a broad range of technology hardware and software is preferred.
• Excellent project management, organizational, and customer service skills.
• Demonstrated ability to build relationships across teams.
• First aid certification.
• Self-awareness, humility, and openness to feedback.

Office Coordinator salaries will be based on individual experience and within the SY Salary Schedule range.

KIPP Delta Public Schools is an equal opportunity employer. All employment decisions are based on qualifications, merit, and organizational needs. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.