Front Desk Insurance Coordinator

1 week ago

San Diego, California, United States West Coast Oral Surgery Full time $48,000 - $72,000 per year

Job Overview

Our busy, well-established oral & maxillofacial surgery practice is seeking a Front Desk & Insurance Coordinator to join our team. We are looking for someone who is detail-oriented, professional, and patient-focused, with strong skills in both front office coordination and insurance/billing management.

Responsibilities Front Desk / Patient Coordination

  • Greet patients warmly and provide excellent customer service
  • Schedule and confirm patient appointments
  • Answer phones and respond to patient inquiries
  • Manage patient check-in/check-out and ensure accurate documentation
  • Collect and post patient payments at the time of service
  • Maintain a clean, organized, and welcoming reception area

Insurance & Billing

  • Verify insurance eligibility and benefits prior to treatment
  • Accurately complete and submit insurance forms
  • Apply advanced billing rules and ensure correct claims submission
  • Track claim status and update patient records
  • Manage claim denials and resubmissions
  • Post insurance and patient payments in a timely manner
  • Monitor and manage accounts receivable
  • Communicate with patients and insurance companies regarding billing inquiries

Qualifications

  • Prior experience in dental or medical front office and insurance/billing coordination preferred
  • Knowledge of dental and medical insurance processes, coding (CDT/CPT/ICD-10), and claims management
  • Experience with electronic practice management systems (CareStack experience a plus)
  • Strong communication, customer service, and organizational skills
  • Ability to multitask in a fast-paced environment
  • Team player with a professional, patient-focused attitude

What We Offer

  • Competitive pay based on experience
  • Full-time position with growth opportunities
  • Supportive and modern, fully digital office environment
  • A long-standing, reputable practice with a strong focus on patient care and teamwork

Job Type: Full-time

Pay: $ $30.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Work Location: In person

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