Business Development

AWENDER CHIROPRACTIC HEALTH SERVICES (ACHS)

About Us

Awender Chiropractic Health Services (ACHS) was formed out of the need seen in our community to provide quality chiropractic health care services, particularly for low-income, uninsured, and underserved Californians, who might otherwise not have access or even a drug-free choice to their health and wellness needs. We are mission driven and believe everyone has the right to feel their best self to live to their optimal potential,

Title: Manager of Business Development & Partner Success

The Business Development & Partner Success leader is responsible for managing ACHS relationships with partner health centers, supporting the growth of chiropractic programs, and ensuring high-quality service delivery across existing and new sites. This role focuses on new business development, account management, customer success, relationship management, and operational coordination — particularly within large healthcare systems and FQHCs.

This is a highly relational, forward-facing position for someone who enjoys networking, problem-solving, and helping partners build successful programs.

Compensation

Base Salary: $100,000–$130,000/yr (depending on experience)

Bonus: Performance-based bonuses-uncapped

Benefits: Medical, PTO, travel mileage reimbursement, cell phone, laptop, and professional development support.

Core Responsibilities

1. Business Development & Market Growth

• Identify, cultivate, and develop new business opportunities with FQHCs, community health centers, and large healthcare systems.
• Conduct outreach, networking, and relationship-building to expand ACHS's regional footprint.
• Represent ACHS at industry conferences, consortium events, and professional gatherings.
• Support the CEO in preparing presentations, proposals, and partnership materials.
• Monitor market trends related to chiropractic integration and non-opioid MSK care.

2. Account Management & Partner Success

• Serve as the primary point of contact for assigned partner health centers.
• Conduct regular check-ins to ensure partner satisfaction, operational alignment, and service excellence.
• Build and nurture relationships with clinic executives, medical directors, operational teams, and support staff.
• Track performance trends and communicate findings internally.
• Ensure timely follow-through on partner needs and requests.

3. Implementation & Operations Coordination

• Support onboarding of new clinic locations, including workflows, scheduling systems, and communication pathways.
• Coordinate with ACHS providers and staff to ensure seamless program operations.
• Assist with credentialing, provider onboarding, and administrative setup as needed.
• Maintain documentation, processes, and standardized workflows.

4. Relationship Management & Networking

• Develop strong, long-term relationships within the FQHC and community health ecosystem.
• Represent ACHS professionally in meetings with clinicians, executives, and industry leaders.
• Attend seminars, webinars, and conferences to identify opportunities and elevate ACHS visibility.

5. Marketing & Communications Support

• Assist in creating presentations, collateral, outreach materials, and partner communications-maintaining consistent brand messaging.
• Support marketing campaigns and clinic-awareness initiatives.

6. Internal Collaboration & Team Support

• Participate in internal team meetings to share partner insights and identify improvement opportunities.
• Assist with staff training related to scheduling workflows, communication best practices, and customer service.
• Contribute to a positive, growth-oriented company culture and be the daily point of contact for our staff chiropractors.

Qualifications

Required:

• 5–7+ years of experience in business development, account management, customer success, provider relations, or healthcare partnerships.
• Demonstrated ability to navigate large healthcare systems and establish trust with executives and clinical stakeholders.
• Strong communication skills.
• Highly organized with the ability to manage multiple accounts simultaneously.
• Professional, polished presence.

Preferred:

• Experience with FQHCs or community health centers.
• Understanding of integrated care models, PPS billing, or ancillary service workflows.
• Familiarity with chiropractic, MSK, behavioral health, pain management.
• Experience supporting provider onboarding or clinic operations.

Success Indicators

• High partner satisfaction and retention.
• Smooth onboarding and consistent operational performance.
• Measurable improvements in clinic utilization or workflow alignment.
• Growth in new partnerships and expanded clinic footprint.

Position Structure

Reports to: CEO

Travel: 10% to partner sites and conferences

Location: Hybrid/remote with regional travel

Pay: $100, $130,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid time off

Education:

• Bachelor's (Preferred)

Ability to Commute:

• Redwood City, CA Required)

Willingness to travel:

• 25% (Required)

Work Location: Hybrid remote in Redwood City, CA 94063