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inclement weather shelter support staff
2 weeks ago
Job Summary:
The City of Lawrence is seeking compassionate and dependable individuals to serve as Emergency Shelter Support Staff on a temporary, as-needed basis. This position provides short-notice, overnight support when the City activates an emergency shelter during severe weather when existing shelters cannot meet immediate community needs. Staff help ensure a safe and supportive environment for individuals seeking refuge.
Key Responsibilities:
- Work alongside trained City staff to assist with setup, guest check-in, and overall shelter operations.
- Monitor guests throughout the night, uphold shelter expectations, and assist in de-escalating conflicts.
- Provide basic hospitality - distributing bedding, snacks, and essential supplies.
- Conduct regular safety rounds to ensure guest well-being and facility security.
- Maintain cleanliness and organization of the shelter space.
- Complete all required documentation, including attendance, incident reports, and shift logs.
Qualifications:
- Strong interpersonal and communication skills.
- Ability to remain calm, empathetic, and solution-oriented under pressure.
- Experience working with vulnerable populations preferred.
- Willingness to work nights, weekends, and holidays, often on short notice.
- Must be able to stay awake and alert throughout overnight shifts.
- Ability to lift, stand, and perform light physical tasks during setup and cleanup.
Position Details:
This is a temporary, on-call position. Shifts are typically overnight and vary depending on community need. All staff will work alongside trained City personnel and receive on-site support throughout each activation.
