Overnight Advocate

THE WILLOW DOMESTIC VIOLENCE CENTER

"Restoring the Health and Safety of Victims of Family and Domestic Violence"

Overnight Advocate

POSITION RESPONSIBILITIES

A Willow Domestic Violence Center position focused on delivering domestic violence and human trafficking information and direct service to survivors, providing educational opportunities and services to children and families residing in the shelter and the community at large, and maintaining accurate and consistent records within the agency database. All services will be delivered in a positive cultural environment focused on survivor empowerment, staff collaboration, and communication.

FLSA CLASSIFICATION: Full-Time, Non-Exempt (Hourly, eligible for overtime)

Reports to Overnight Advocate/Database Supervisor

ESSENTIAL FUNCTIONS:

SERVICE DELIVERY

A. Coordinate and deliver services to program participants; including, but not limited to, intakes for children and adults entering the shelter, resource referrals, advocacy, and emergency assistance.

B. Complete and maintain all shelter related documentation including; resident files, individual meeting tracking, exit surveys, referrals, and program documentation. These should be entered into the agency data base daily with coordination and oversight by the Overnight Advocate/Data Entry Specialist.

C. Participate in the On Call rotation and cover the hotline and/or respond to shelter when emergencies arise.

TEAMWORK & COMMUNICATION

A. Collaborate with team members to ensure a high-performance program in which staff, communication, teamwork, empowerment, and program integrity are assured.

B. Provide direct and positive communication to fellow staff members and community partners to ensure program participant needs are met in a timely manner.

C. Respond to on call duties including: crisis calls, emergencies, and house maintenance needs that are critical to house function and proper house upkeep.

D. Adhere to assigned work/on-call schedule and notify supervisor of any flex in schedule or leave time. Notify supervisor immediately of any expected occurrences of overtime.

E. Attend and participate in assigned agency meetings.

EDUCATION & EMPOWERMENT

A. Maintain a working knowledge of resources and services in order to assist other staff and volunteers in the referral process.

B. Disseminate crime victims' rights information to survivors and assist with compensation applications as requested.

C. Assist in creating a positive cultural environment of personal leadership, communication and teamwork within the shelter and other lines of agency business.

D. Deliver services in a culture and environment of survivor and personal empowerment.

QUALIFICATIONS, SKILLS and ABILITIES:

• Associate's degree in Social Services, or related field or equivalent experience.
• Minimum one year experience in human services and/or not-for-profit organization.
• Knowledge and understanding of resources, domestic violence issues and trends preferred.
• Knowledge of service area resources preferred.
• Knowledge of computer/internet programs to include Word, Excel and Google Apps.
• Experience working with children, adolescents and their parents individually and in groups.
• Experience working with in a shelter or transitional housing environment preferred.
• Experience working with diverse people and groups.
• Experience maintaining personal/professional boundaries and managing stress constructively.
• Excellent oral, written, and interpersonal communication skills.
• Strong organizational, analytical, and problem-solving skills; ability to handle multiple priorities.
• Manage and resolve conflict between stakeholders.
• Express commitment to the empowerment of all gender identities.
• Possess valid Kansas driver's license, access to reliable transportation, & proof of current liability insurance.

PHYSICAL DEMANDS:

• Convey detailed and/or important instructions or ideas accurately, audibly, and quickly.
• Hear average or normal conversations and receive ordinary information.
• Manual dexterity and able to use wrists, hands and/or fingers in repetitive motion.
• Prepare and/or inspect documents and communications on computer or on paper.
• Sitting for extended periods of time.
• Bending, lifting, and carrying up to 40 pounds (donations/commodities).
• Lifting from floor or from inside car, inside truck, or from trunk.
• Lifting children (infant, toddler, preschool) in to car-seats when required.
• Moving up and down stairs in shelter facility.

The job description does not state or imply that these are the only activities to be performed by the employee holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by their supervisor.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Wages are determined by the scope of the position and the experience of the incumbent.

Information on wages and any available benefits (such as vacation, paid sick leave, holiday pay, health insurance, etc.) attributed to this position will be discussed separately.

*Any applications submitted without a cover letter will not be considered.

Job Type: Full-time

Pay: $ $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person