Billing Specialist

Responsible for the organization and completion of all aspects of client billing and associated tasks for the Washington, PA, Erie, PA, and Meadville, PA offices. This individual will be the liaison between customer, project managers and the company executives to ensure the timely and successful delivery and procurement of billing/invoicing and expenditures. In addition to billing responsibilities, this individual will assist with corporate tasks, including, but not limited to, month end closing, bank reconciliations, and various other accounting functions.

TYPICAL DUTIES & RESPONSIBILITIES:

• Manage the status of accounts and balances and identify inconsistencies
• Issue and post bills, receipts and invoices and checking the validity of debit accounts
• Update accounts receivable database with new accounts or missed payments
• Ensure all clients remain informed their outstanding debts and deadlines
• Provide timely solutions to any relative problems of clients
• Write thorough reports on billing activity with clear and reliable data as requested
• Operate as the lead point of contact for any and all billing matters specific to your customers
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal & external stakeholders
• Communicate requests and issues that are raised by internal managers and customers
• Ensure adherence to policies and procedures through ongoing evaluation of existing procedures and standards, designing and improvement measure, prepare materials and communication of changes
• Vendor and client account management
• Daily and monthly cash receipt processing and monitoring
• Month end closing procedures as assigned by Corporate Controller
• All other duties (such as assistance with normal office management tasks) as assigned

Requirements:

EDUCATION & EXPERIENCE:

• 3 – 5 years administrative and/or supervisory experience required
• Knowledge and prior experience working in the areas of clerical, accounting, human resources, data and administrative management practices and procedures
• Ability and desire to identify areas of opportunity and demonstrate initiative and use of sound judgement and resolution-based decision making
• Create a professional environment of integrity, teamwork and collaboration with excellent communication skills both verbal and written
• Exhibit highly organized, work assessment and problem analysis strategies for the purposes of efficiency, time management, attention to detail and high level of work accuracy

JOB RELATED CHARACTERISTICS:

• Possesses excellent organizational skills, and the ability to multi-task
• Is self-motivated and requires little supervision
• Possesses problem-solving skills
• Communicates effectively in written and verbal mediums
• Ability to work individually or with team members
• Ability to manage flexible work schedules and time efficiently
• Proficient with MS Office, including Word, Excel, PowerPoint
• Dependable (regular attendance necessary)
• Is an active listener (including understanding implications of new information for both current and future business impacts)
• Familiarity with Deltek Ajera preferred

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Light to moderate lifting may be required. The work environment an employee encounters while performing the essential functions include moderate noise (i.e., business office with computers, phone, and printers, light traffic), and the ability to sit at a computer terminal for an extended period.