Program Manager

Requisition Number: 2764

Job Title: Program Manager (Telecommunications)

Date Opened: 11/22/2025

Location: Little Rock

Industry: Utilities

Department: Project Controls

Employment Type: FT Regular

Part-Time Available: No

Eligible for US Work Authorization Sponsorship: No

FLSA Exemption: Non-Exempt

Job Summary:

The Program Manager will oversee the telecommunications team's project portfolio, ensuring alignment with organizational goals. This role leads a team of regional project coordinators responsible for maintaining project schedules, tracking costs, managing materials, and handling IT change tickets. Additionally, the Program Manager will develop processes and tools to consolidate project data, identify risks across projects and portfolios, and provide clear, direct communication to the Telecom management team.

Job Duties and Responsibilities:

• Portfolio Management

• Maintain a comprehensive list of all projects across telecommunications portfolios and provide timely updates to stakeholders.

• Track financial performance across the portfolio to ensure targets are met.

• Resource & Forecasting

• Monitor the Power BI resource dashboard and report on forecasting and resource allocation.

• Process & Tool Development

• Design and implement tools for tracking schedules, materials, costs, and IT change tickets.

• Provide direction and oversight to ensure Project Coordinators accurately maintain these tools.

• Reporting & Communication

• Deliver regular updates to telecommunications management on overall portfolio health, success metrics, and potential issues.

• Risk Management

• Identify, track, and mitigate project risks or obstacles to maintain delivery timelines and quality.

Qualifications (Knowledge, Skills and Abilities):

Basic or Minimum Requirements

• High School Diploma or the equivalent.

• Requires (10) years of Project Controls or Project Management related experience.

• Must be able to effectively communicate with project stakeholders and upper management.

• Requires a basic working knowledge of project management software, specifically Primavera P6, Power BI, and Excel.

• Requires the ability to manage multiple projects and determine priorities.

• Must be a skilled writer.

• Must understand the basic principles of project management.

• Strong organizational and analytical skills

• Ability to lead cross-functional teams and drive process improvements

• Requires a general understanding of Cost Management, Estimating and Change Control.

• Candidate must reside within a reasonable commuting distance to work location. Candidates outside a reasonable commuting distance must provide a cover letter regarding intentions to relocate to be considered.

• Must have a high degree of computer literacy.

Preferred Qualifications

• Bachelor's degree preferred

• Prior cost control experience preferred.

• Proven experience in program or portfolio management within telecommunications or a related field.

Working Conditions:

• Work is conducted in an office environment (Private or Semi-Private Office) on an active construction site.

• Field duties require outdoor work in a plant or construction atmosphere

• Interaction with other team members, as well as supervisors and client personnel

• Working plant, construction, and/or shop areas around production machinery with extreme noise levels

• Must be able to wear safety equipment as required by the safety department for personal protection

• May be at more than one job site in a day and must be able to tolerate climate changes

• May be required to travel out of town on a periodic basis.

Physical Requirements (With or Without Reasonable Accommodations):

• Must be able to lift and carry 5 pounds

• Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits employee to communicate effectively

• Ability to sit for prolonged periods of time with or without reasonable accommodation

• Sufficient vision or other powers of observation, with or without reasonable accommodations, which permits employee to conduct analysis and investigations

• Sufficient manual dexterity with or without reasonable accommodation, which permit the employee to perform routine office duties

• Sufficient personal mobility and physical reflexes, with or without reasonable accommodations to perform office duties and travel when necessary to off-site locations

This job description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.