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Director, Outpatient Programs

2 weeks ago

Little Rock, Arkansas, United States University of Arkansas Full time $100,000 - $150,000 per year
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
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Closing Date:

11/16/2025

Type of Position:

Management - Operations

Job Type:

Regular

Work Shift:

Day Shift (United States of America)

Sponsorship Available:

No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks ( available for benefits eligible positions only ):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at .

Department:

ICE | BHSL Administration NC

Department's Website:

Summary of Job Duties:

We are seeking a Director of Outpatient Programs to lead and oversee the operational and clinical functions of adult outpatient programs within the Behavioral Health Service Line. This role encompasses a range of clinics, including the Northwest Arkansas Clinic, Women's Mental Health Clinic, Substance Use Treatment Clinic, Walker Family Clinic, First Episode Psychosis Clinics, AR Connect Now Program, and the Employee Assistance Program. The Director ensures that all outpatient programs operate efficiently, in compliance with applicable regulations, accreditation standards, and budgetary constraints, while maintaining high standards of clinical care and documentation.

The ideal candidate will provide strategic leadership, supervise clinical program managers, and evaluate their performance against established metrics. They will ensure that staff meet productivity and documentation standards while fostering a collaborative and supportive environment for both patients and staff. This position is integral to the continued success and growth of outpatient services, making it a pivotal leadership role within the Behavioral Health Service Line.

Qualifications:

Minimum Qualifications

  • Master's Degree in Social Work, Healthcare Administration, or Nursing
  • Five (5) years of Healthcare experience, including three (3) years of management and operation experience.

Preferred Qualifications

  • Licensed by Arkansas Professional Board - Licensed Certified Social Worker (LCSW) or Licensed Professional Counselor (LPC)
  • Experience with EPIC development

Knowledge, Skills, & Abilities:

  • Proven leadership experience in managing outpatient mental health programs.
  • Strong understanding of compliance, accreditation standards, and budget management.
  • Excellent organizational and interpersonal skills to manage multidisciplinary teams and stakeholder relationships.
  • Proficiency in data-driven decision-making and program evaluation.
    Commitment to advancing mental health care and promoting inclusion in service delivery

Additional Information:

Key Responsibilities :

  • Develops and communicates the program's strategic initiatives, manages program expansion, and oversees daily program operations, including developing clinic budgets, providing financial oversight of outpatient programs, and supervising and mentoring assigned staff
  • Ensures effective clinical operations to facilitate patient access, productivity, patient safety, and patient- and family-centered care by communicating outpatient operational needs and concerns to service line leadership. Advises clinic program managers and medical directors in areas related to patient access, clinic operations, clinic appearance and compliance.
  • Develops and implements strategies, policies, and procedures for outpatient programs. Participates in continuous improvement projects in order to increase patient and employee satisfaction. Acts as a liaison for outpatient patient- and family-centered care initiatives for the service line within the integrated clinical enterprise.
  • Ensures ongoing compliance with all relevant federal, state, and local agencies, laws, and mandates. Maintains appropriate accreditations and licensures for the outpatient programs.
  • In collaboration with leadership and program managers, develops and maintains various systems to manage health, provider, financial, and clinical data and documents
  • Gathers, analyzes, and disseminates data related to the operations of the clinic to various internal stakeholders.
    May perform additional duties that may be assigned to this position.

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Optional Documents:

Cover Letter/Letter of Application, Curriculum Vitae, Proof of Veteran Status

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

Hearing, Standing, Talking, Walking

Frequent Physical Activity:

Manipulate items with fingers, including keyboarding, Sitting

Occasional Physical Activity:

Kneeling, Lifting, Pulling, Pushing

Benefits Eligible:

Yes