Remote Account Representative

1 week ago


Remote, Oregon, United States Softura Pvt Ltd Full time

Job Title: Remote Account Representative (Entry Level)

Location: Remote – United States

Employment Type: Full-Time

About the Role

We are looking for enthusiastic and reliable individuals to join our team as Account Representatives. In this role, you'll support client accounts, manage communications, and help ensure exceptional customer experiences.

Key Responsibilities

  • Communicate with clients via phone, email, or chat to answer questions and provide updates
  • Support account managers with administrative and coordination tasks
  • Maintain organized client records and update information in company systems
  • Coordinate with internal departments to ensure client needs are met efficiently
  • Track account activities, follow up on pending tasks, and ensure timely completion
  • Contribute ideas to improve processes and client satisfaction

Qualifications

  • Previous experience in customer service or account coordination preferred
  • Comfortable using email, spreadsheets, and CRM or tracking tools
  • High school diploma or equivalent required; associate or bachelor's degree preferred
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities

What we offer

  • Paid training and ongoing learning opportunities
  • Health, dental, and vision benefits
  • Opportunities for career growth and advancement into account management
  • Competitive entry-level compensation

Job Type: Full-time

Pay: $55, $60,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Work Location: Remote



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