Senior Technical Business Systems Analyst

Company Description

CapTech is an award-winning consulting firm that collaborates with clients to achieve what's possible through the power of technology. At CapTech, we're passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country. Learn more at

Job Description

Are you fluent in business strategy and technical design? Can you translate complex operational challenges into elegant, scalable system blueprints?

CapTech is seeking a strategic Technical Business Analyst (BSA) to be the critical link between our client's business vision and our technology delivery teams. This isn't just about gathering requirements, you will be at the center of major integration and modernization efforts, driving projects that re-imagine how core business functions operate.

• Blueprint the Future State: Go beyond documentation. You will evaluate the client's current processes, perform gap analyses, and work with leadership to define a new, optimized future state and how to measure its success.
• Translate Business Vision into Technical Reality: Own the process of eliciting, analyzing, and defining business needs, and then translate them into crystal-clear technical requirements, user stories, and process flows that engineers can build upon.
• Architect the Solution alongside Engineering: Partner directly with technical architects and developers to shape the solution design. You'll contribute to data modeling, interface design, and defining system behaviors, ensuring the business logic is perfectly embedded in the technology.
• Become the Trusted Advisor: Quickly embed yourself in the client's world, becoming the go-to expert on their business challenges and system capabilities, providing the critical connection between business and IT stakeholders.

Qualifications:

• 5+ years of experience as a Business Systems Analyst on complex, technology-driven projects.
• Proven expertise in mapping complex business processes and designing future-state workflows (using sequence, data flow, and process flow diagrams).
• Hands-on ability to write and execute basic SQL queries to analyze data, understand current-state data structures, and inform solution design.
• Strong familiarity with the challenges of multi-system integration, modern IT architecture (APIs, Cloud services), and object-oriented concepts.
• Exceptional communication and influencing skills, with the confidence to advise senior leadership and guide technical teams.
• A true consultant's mindset: you are a proactive problem-solver who thrives on bringing clarity to ambiguity. Prior consulting experience is highly preferred.
• Experience in both Agile and waterfall environments, JIRA and ADO a plus.
• Bachelor's degree in MIS, Computer Science, Business, or a related field.

Qualifications

• 5+ years of experience as a Business Systems Analyst on complex, technology-driven projects.
• Proven expertise in mapping complex business processes and designing future-state workflows (using sequence, data flow, and process flow diagrams).
• Hands-on ability to write and execute basic SQL queries to analyze data, understand current-state data structures, and inform solution design.
• Strong familiarity with the challenges of multi-system integration, modern IT architecture (APIs, Cloud services), and object-oriented concepts.
• Exceptional communication and influencing skills, with the confidence to advise senior leadership and guide technical teams.
• A true consultant's mindset: you are a proactive problem-solver who thrives on bringing clarity to ambiguity. Prior consulting experience is highly preferred.
• Experience in both Agile and waterfall environments, JIRA and ADO a plus.
• Bachelor's degree in MIS, Computer Science, Business, or a related field.

Additional Information

We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we've launched extended benefits to help meet our employees' needs.

• Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths

• Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life's ups and downs

• Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care
• Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more
• Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations
• Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities.
• 401(k) Matching – Generous matching and no vesting period to help you continue to build financial wellness

CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our Diversity, Inclusion and Belonging efforts, click HERE.

At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.