HR Manager

4 days ago

Boston, Massachusetts, United States JRNI Full time $90,000 - $110,000 per year

HR Manager / HR Business Partner

About JRNI

JRNI is a global SaaS platform that helps enterprise organizations create meaningful customer engagement through intelligent, data-driven appointment scheduling and event management solutions. With teams across the U.S., U.K., Australia, India, and Switzerland, JRNI is on a mission to deliver exceptional experiences — both for our customers and for our employees.

We're seeking a hands-on HR Manager / HR Business Partner to join our global People team. This individual will serve as a trusted advisor to employees and leaders, driving HR operations, engagement, performance, and compliance. As a team of one this role offers significant visibility, autonomy, and the opportunity to grow into a broader leadership position.

Key Responsibilities

  • HR Operations & Systems: Manage global HRIS platforms (HiBob, ADP); ensure data accuracy, compliance, and partnership with Finance for headcount and compensation reporting.
  • Analytics & Reporting: Deliver HR metrics and dashboards, including headcount, attrition, engagement, and compensation trends to support strategic decisions.
  • Employee Relations & Compliance: Advise leaders on performance, employee relations, and employment law compliance across all operating regions.
  • Performance & Compensation: Lead performance and merit review processes; ensure internal equity and alignment with JRNI's compensation philosophy.
  • Engagement & Culture: Drive employee engagement surveys, recognition programs, and initiatives that strengthen connection and belonging.
  • Onboarding & Offboarding: Oversee a consistent, high-quality experience from hire to exit, including onboarding, exit interviews, and retention feedback.
  • Information Security & Audits: Partner with Operations and Security on HR-related ISO and SOC audits and maintain HR compliance documentation.
  • Leadership Coaching: Provide guidance and coaching to managers and employees to enhance performance, communication, and career development.

Qualifications

  • 6+ years of progressive HR or People Operations experience, ideally in a global SaaS or technology company.
  • Strong knowledge of HR systems (HiBob, ADP, or similar) and data reporting.
  • Experience managing employee relations, performance cycles, and compensation processes.
  • Excellent communication, relationship-building, and analytical skills.
  • Self-starter who thrives in a fast-paced, collaborative environment.

Why Join JRNI

  • High-impact, visible role with opportunity to grow as the company expands.
  • Autonomy to shape HR practices across a global organization.
  • A collaborative culture built on accountability, innovation, and trust.
  • Competitive compensation and benefits package, with a base salary range of $90,000 – $110,000, depending on experience and location.

Job Type: Full-time

Pay: $90, $110,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: Hybrid remote in Boston, MA 02110

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